hi, i have recently downloaded malwarebytes anti ransomware beta from your site n installed it on my win7 32bit pc. when i ran it, it was firstly giving me "unable to connect to server error". so i changed compatiblity to win xp sp3 and software opened but giving this error>>>
"There was a problem activating your malwarebytes anti ransomware Beta. if you continue to see this message, please report the issue in beta forum."
i have installed this software in hoping to remove a uuuuuuuu.uuu virus from my memory card, because tht virus(or whatever it is) had changed 95% jpg/mp4 files(910mb size) to tht uuuu extension n when i "Camera" copied tht folder to my pc, it was having 910mb sie but only one uuu extension file which i removed having admin previlege. but still my photo viewer was unable to play those files.
also, i have noticed tht if i format my ssd n then recovered that using recovery software, then SCANNED list shown by tht recvry software was just camera folder files, n there is no default android folders there which were present before formatting tht ssd(i know usually recovery software brings lots of different files after scanning formatted hdd or ssd but in this case it was bringing just those jpg/mp4 files only).
also if i click any jpg file there, the hex panel of recovery software is showing hex code having many 5555555555555555555555s. if i select all n recover tht camera folder(910mb size), the recovery software is displaying something like 3+ GB files recovered. but after recvry if i view properties of tht ssd(memory card) then it is still showing 910mb size only.
i had googled for tht uuu virus kinda thing n came across to conclusion tht it is a ransomware. but i don't know which family of ransware it belongs to.
after searching n reading lots of anti viruses as well as support forum, i landed here on this forum. so i decided to give rans beta here a try but the above activation problem occured.
LASTLY, if you like supporting me getting ride of this virus as well as getting thos encrypted data back, then i will be very thankful to you.
thank you!