ChrisScooterSoftware

Malwarebytes is blocking www.scootersoftware.com as RiskWare. This is a false positive, www.scootersoftware.com does not contain malware. An export of the website block is attached. Regards, Chris Kennedy Technical Support Team Lead Scooter Software malwarebytes-www.scootersoftware.com.txt

We just released Beyond Compare 4.2.1, it was again falsely flagged as ransomware. Log from our mutual customer: -Log Details- Protection Event Date: 5/11/17 Protection Event Time: 8:28 AM Logfile: bc.txt Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1915 License: Premium -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: System -Ransomware Details- File: 1 Malware.Ransom.Agent.Generic, C:\Program Files\Beyond Compare 4\BCompare.exe, Quarantined, [0], [-1],0.0.0

Several of our mutual customers have reported Malwarebytes Premium detecting Beyond Compare 4.2's executable "c:\program files\beyond compare 4\bcompare.exe" as Malware.Ransom.Agent.Generic. I tested a trial version of Malwarebytes on a Windows 10 virtual machine but I've been unable to duplicate the false positive. I've attached a screenshot of the false positive sent to me by one of our mutual customers. The customer reported the false positive didn't trigger during software installation, but afterwards while copying or moving files using Beyond Compare. If you'd like to evaluate Beyond Compare on a test system, the download page is: http://www.scootersoftware.com/download.php The direct link to the version of the software reported by our mutual customer is: http://www.scootersoftware.com/BCompare-4.2.0.22302.exe I'll monitor this forum thread, but you're also welcome to contact us by email at support@scootersoftware.com. Chris Kennedy Technical Support Team Lead Scooter Software