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omnia21

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  1. Nope, I tried both system restore and to enter the command promt, it all asks for my administrative password which is tied to my microsoft account, which I know the password to but it seems like it didn't sync them since it won't connect to the internet neither through the wifi or the cable. Although my internet works fine on all other devices in the house, so I know that's not the issue. At this point I'm tired of trying to fix it + the virus problem, I think I'll just take it to get repaired But thank you Kevin for all the help! I do appreciate it
  2. Already tried that it didn't help at all. Is there really no way to enter back into normal mode through the troubleshooter? Or to force open the command box?
  3. Hey Kevin, It would have been a nice headups regarding the SafeMode that you actually need the Microsoft password to enter into it. I am stuck in safemode now since my computer won't connect to the internet even with safe mode with networking, using the ethernet cable doesn't work either. Therefore during log in my computer won't even recognize my password, and I checked I can log into it fine through my email it's the same email address so it is for sure the correct password. So I have no clue what to do, is there anyway I can enter into normal mode again? I'm using Windows 10 and I never entered into safemode on this system, I have on Windows 8 and it doesn't work like this. I have no clue what to do next, I tryed everthing I found online, people are mentioning some sort of boot cd or usb stick which I don't own in order to bypass the password issue. Whatever I tried to do, to enter the the command promt or recovery mode they all require that same password. It won't connect to my wifi even though it's showing up in connections when I enter the safemode with networking, when I put in the cable it doesn't even register it so I have no idea what to do.
  4. Hello Kevin and thanks for your reply, Here are the logs Addition_29-04-2017 12.44.08.txt FRST_29-04-2017 12.44.08.txt
  5. Hello everyone, I'm looking for some help. My computer is infected with some sort of extremely stubborn malware. I have used Malwarebytes and upon the first run it detected 160 threats which I deleted, but the problem persisted. After much digging around on the internet I then went on to download several other malware cleaners (HitmanPro, Zemana, tdsskiller and Rkill) as well as AVG in an attempt to get rid of this malware. They all detected some more threats which I deleted and Rkill stopped one threat on the first run after which all other runs came back clean. The initial problem I had when I first realized my computer was infected was that Chrome kept telling me that my connection wasn't private/secure and wouldn't allow me to access pages, I then downloaded Firefox which would let me access pages but they often weren't secure. After running all of the malware cleaners and the antivirus several times they all now come back clean, and Google Chrome is working perfectly now, so I'm guessing I managed to get rid of something at least. What's worrying me is when I restart my computer there is a PHP program which starts on it's own and keeps listing a directory which was previously removed by AVG. I'm guessing this pop up window is still malware or at least what's left of it (I'm hoping)? I attempted to upload the screenshot of the program on here but it wouldn't let me for some reason so here is what's written in the window which opens (looks like the black command prompt window) with php written in the header with a light purple background. Warning: unlink(C: \Users \Biljana\ AppData\ Roaming\ Oxawog\ ibawi.heq.exe): No such directory in C:\ Users\ Biljana\ AppData\ Roaming\ Uqfie\ aekyme.php on line 1 This message is listed multiple times. Once I close the window it doesn't reappear again, just upon booting of my system. I would greatly appreciate it if someone could help me out, or is my only solution to reinstall my Windows and start from scratch? P.S Malwarebytes alerted me constantly of a blocked threat under the name kparxehisfup.com coming from C:\ Windows\SysWOW64\msiexec.exe THIS NO LONGER HAPPENS. Any advice would be appreciated, Biljana
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