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eyeball42

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  1. Thanks for the reply. is there any way to make the attached files with all the logs visible only to those helping? I scanned through all of the plain text files and there was nothing too personal revealed, however the mbae-default.log appeared to be in some binary format so I couldn't tell what it contained.
  2. Hi all, I'm having a problem with malwarebytes where it will stop applying updates. If I have the program open I can still scan or close it, but as soon as it's closed (hidden I mean) then clicking in the task bar and showing show malwarebytes does not bring it up. So I reboot my computer. Upon reboot, I can open malwarebytes, but then I have an error message saying: "you're not fully protected turn on all real-time protection layers to block threats". going to the protection tab, they're all on except for "exploit protection" which has been turned off. I turn it back on, an update applies, I can run a scan (no results found) and close it and go on my way. Then an hour or two later, I get the alert on the mb icon again showing that the update is not applying. If I don't have it open, I have to restart and try again, which goes into the above cycle. I've tried following the uninstall instructions, running the cleaner, reinstalling, about a month ago I think, it worked to resolve this for a time, but then the problem came back. edit: is there any way to make the attached files with all the logs visible only to those helping? I scanned through all of the plain text files and there was nothing too personal revealed, however the mbae-default.log appeared to be in some binary format so I couldn't tell what it contained.
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