We are a Windows 7 domain, users are standard users and we also use SEP ver. 14.
We have managers who log into ADP and need to access the JAVA version of their site to take care of administrative tasks. Normally they click on the Java link and a new tab opens where they are able to perform their tasks. However, for a few users we are seeing Internet Explorer crash. We are seeing error messages like these.
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18616, time stamp: 0x58b84bfb
Faulting module name: mbae.dll, version: 1.9.2.1334, time stamp: 0x589b3bf3
Exception code: 0xc0000417
Fault offset: 0x0002cda7
Faulting process id: 0x193c
Faulting application start time: 0x01d2af08cda7fccb
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae.dll
Report Id: 0c85762b-1afc-11e7-a941-64006a8ae439
The error messages are consistent across users exhibiting this issue. This issue goes away if we disable or uninstall the MBAE client. Additionally I have logs from two different machines and FRST logs from one of the two.
Malwarebytes Anti-Exploit_wtstaff006.zip
Malwarebytes Anti-Exploit_fhstaff012.zip
Addition_wtstaff006 (1).txt
FRST_wtstaff006 (2).txt
