I have a love-hate relationship with Malwarebytes. They have brought out a new version but give no path to an upgrade. I spoke to a support person and was told to cancel my current subscription and buy a new one. What they didn't tell me is that I get no credit for my exisiting subscription. Essentially they bring out a better product and tell me "too bad you can't get it".
Also I have found that using even their own product ADWCleaner, I find multiple web problems that I was not protected from.
Never mind that I can't do backups with the product.
How do they continue to act like this, it's like they say "yes, we know our last product sucked but try the new one at full price.