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  1. Thanks for the info, but here's my (additional) question: Both I and my clients have our programs set to "Automatically check for updates every hour", so how is it we all missed out on this? Plus, I use the "Windows Repair Toolbox" regularly to check for numerous different updates, of which MB is one and it never told me that it was out of date. How come such an important update had to be discovered as it was (by the analytical programs you had me download) and why didn't it do this automatically?
  2. I've been getting reports that Malwarebytes 3.0 Premium (the paid version) has been causing Outlook 2016 Home & Business (not Office 365) to open so slowly as to not be usable and sometimes to quit functioning altogether, after which it wants to be opened in "Safe Mode". It also seems to be "screening" the POP3 emails so that they take forever to download. So far 4 of my clients (all who are running Office 2016 H&B on Windows 10 Professional 32-bit and 64-bit version 1709 Fall Creator's Update) and now I'm starting to see the same problem personally. MB 3.0 seems to be the common denominator here so I'm wondering if anybody has experienced anything similar lately? This all happened in about the last week or so. Thanks in advance...
  3. Removed the exclusion and have gotten no more popups thus far, so we'll see...
  4. For no reason whatsoever, Malwarebytes 3.1 suddenly started blocking "outlook.office365.com" and forced me to add an "exclusion" for it. As far as I can tell, there is no good reason for Malwarebytes to indicate that the Microsoft Office 365 website is a bad destination. What gives?
  5. I did, but I thought the logs might still be of some value to you in diagnosing what the original problem was, if only ex post facto...
  6. Posting these for whatever they're worth. Maybe they will be of some diagnostic assistance to you. I'd be interested if they were... Addition.txt FRST.txt mb-check-results.zip
  7. I and at least 6 of my clients, all of whom are using Malwarebytes Premium 3.0 version are experiencing repeated instances of the Exploit Protection not turning on, no matter how many reboots I / we / they do. This coming on the heels of the recent glitch that caused Word 2016 to lock-up and crash is really testing their (and my) patience. I personally made sure that they were all updated to the latest version, since this is usually the cause of such problems but that has not helped. The fact that all of us are experiencing this phenomena at the exact same time tells me it's not a 1-off thing. Please advise what's up with this and how I can fix it for me and them. Thank you...
  8. I could swear that somewhere in the Settings of the paid version of MB 3.0, either in the "Application" or "Protection" sections is an option to turn off the suggestion to "Reboot Now" (or whatever the verbiage is) after a routine scan but I can't seem to locate it at the moment. As far as I know this is separate and distinct from the "Close Notifications After X Seconds" section under the Application tab. Although I know it's generally good practice to do so, one of my clients finds it annoying and wants to turn it off if possible. Any enlightenment here would be welcome.
  9. That's what I was trying to point out. I got an "early" version of it but it was nonetheless "gold code" at the time...
  10. I really hate having to do that. In all the years I've used these 2 products together I've never had to monkey around with those settings; plus, it goes against what Malwarebytes actually recommends...
  11. I've just discovered that Malwarebytes has a serious problem with the new Windows 10 Professional Creator's Update. When the main "Malware Protection" slider is engaged it instantly disables the built-in Windows Defender program until it's turned off, at which time Windows Defender reengages and returns to normal. I've tested this on 2 different computers now and it's the same across the board. This is very serious as I (and I think most of us) depend on Windows Defender and Malwarebytes working cooperatively with each other just like they've always done. There's simply too much bad stuff out there to have to choose 1 over the other, so please Malwarebytes developers, jump on this like White on Rice. A new "exploit vector" absolutely can't be allowed to be opened-up just as this huge new update is rolling out! We'll all be awaiting your reply and hopefully speedy bug-fix for this. Thanks,,,
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