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jeffpurvin

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About jeffpurvin

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  1. Thanks Exile360, This worked, I believe. Unfortunately when the tool attempted to reinstall, my internet wasn't fully up. I'll just install like normal. Thanks again Jeff
  2. I can't seem to uninstall Malwarebytes. It's shown in my Start menu, but when I click it, nothing happens. I've used Revo Uninstall (which deletes leftover files), and it showed me an error message (attached), told me there were some remaining files and that I need to reboot to eliminate them. I see there's still a remaining Malwarebytes process in Task Manager, but even after ending the latter and rebooting. Malwarebytes still shows in Start (but won't open) and still shows a process in Task Manager. Oddly, my goal, after I get it fully installed, is to then reinstall the program! I fear that clean boot done by a Microsoft Tech support person is what did it in... Can you help me fully uninstall this app? Malwarebytes Uninstall Error.pdf
  3. I'm getting an "Unable to Connect to Server" error from Malwarebytes after a clean Win10 boot. I've attached diagnostic files as recommended. Jeff mb-check-results.zip
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