Jump to content

Clint

Members
  • Content Count

    6
  • Joined

  • Last visited

About Clint

  • Rank
    New Member

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hello, I believe malwarebytes is the only protection software I am using so I think it is blocking PokerStars tracer.exe file based on the response I got from them below. How can I be certain and fix this? The Network Status Report that you sent to us does not reflect the traces properly. It appears that the Tracer.exe program that runs the report is being blocked by a Firewall. This can sometimes occur if the default settings are selected when setting up the firewall or if a software update has changed file parameters causing the Firewall to no longer allow the program through. To correct this you will need to configure your firewall. It will be SOMETHING like this process: 1. Open the Firewall control panel (often you double click the Firewall icon near the Windows system clock or locate under the Start Menu) 2. Click on the 'Programs' tab (or otherwise locate the program list) 3. Locate Tracer.exe in the Program list. 4. Change Tracer.exe 'Block All' to 'Permit All' (or to the least restrictive permissions), this should be sufficient to permit you to run the Network Status Report trace. The instructions for accomplishing this step vary and for further assistance you should contact the vendor of your Firewall software. Once you have performed this change, run the Network Status Report once more and send it to us as an attachment. We'll be looking forward to your reply and thank you in advance for your cooperation. Regards,
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.