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About karrstar

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  1. Cheers, thanks for the continue upport. Latest logs and nothing else mbst-grab-results.zip
  2. I will run the repair option and reinstall! Not sure why running the mb-support broke the programme again! What did the logs showed - can you tell me please? That reinstall seems to have brought it back to normal re premium and so on. Cheers
  3. Hy That seems to have brought back the unable to connect to server? Will not open now. K
  4. Hy Did the restart. Updated logs attached. Thanks K mbst-grab-results.zip
  5. Hy I attach the text files from mb-support and FRST. Cheers mbst-grab-results.zip
  6. Hy I attach the text files from mb-support and FRST. Cheers mbst-grab-results.zip
  7. Hy I have Malwarebytes premium: However, this morning it appeared to slow down and freeze my PC. When I exited the malwarebytes, rebooted the PC, all was well except that when I tried to open malwarebytes, it came up with "unable to connect to server". I therefore download the mb-support tool. That did it's business and uninstalled malwarebytes and rebooted the PC. I then download another copy of malwarebytes and that appears to have worked and recognises my premium status. I then got FRST from the mb-support tool and ran that. I am not sure what to do with the two logs it produced. They did show a few issues but nothing that appears to impede the working of the PC. Any advice Cheers K 1 Malwarebytes Premium 2 Devices, 1 Year Subscription Download Further action required See activation instructions below
  8. Thank you for your help. Much appreciated. And thanks for the links. Cheers K
  9. Cheers will do. I cannot do this until tomorrow - thanks for the continued support.
  10. I checked both fixlist.txt files:they are both the same! What is going on?
  11. Still not sure what problem i have apart from what i said about malware bytes and IOBit? Can you elaborate on what you think you found?
  12. Hy any other further information I need to consider. Still not sure what actually has happened re the FRST fix. Thanks
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