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Fran53

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  1. OK, I ran Farbar Recovery Scan Tool, both files were in my downloads file so I clicked on the executable for the FRST64 and then clicked the scan button, the tool ran then my PC wanted to restart and I let it restart and then because I have Windows 10 it stopped at my login for Windows 10, so I logged into Windows 10 and waited for the tool to complete its run after the restart and after I logged in and the tool did nothing but I checked the downloads folder later and it did create the fixlog.txt. I have included fixlog.txt in this reply Fixlog.txt
  2. I performed each step you asked me to do. I need to tell you that I am using Windows 10 just so you know. I believe that I have included all files. Sophos indicated that there were no threats so I just took a screen print of the GUI AdwCleaner[C2].txt Addition.txt FRST.txt Sophos result.docx JRT.txt
  3. I am having a similar problem that Xiaojens is having. I opened firefox and on the homepage using google as my search engine I put in the word "mongol" because I am interested in the history of the mongols and when they attacked China. Anyway Malwarebytes threw up a block page and would not allow me to search for mongol. The little box titled "Malwarebytes Anti-Malware" indicates that it is successfully blocking www.trovi.com but unfortunately every time I open a new tab unless I have a specific webpage such as yahoo.mail it throws up that message. Xiaojens ran the Farbar Recovery Scan Tool and included the files in his next message so I have run the Farbar Recovery Scan tool as well and included the files generated by the scan and included a screen print of the little box that floats up on the right side of the screen. How can I fix this? Thanks ahead of time Addition.txt FRST.txt Malbytes message about blocking malicious website.docx
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