lil87blu

I've tried several browsers, but the problem affects all of them (Firefox, Chrome, Edge, Pale Moon). It also blocks software updates in Avast and other programs. If Web Protection is off, everything works fine. My free trial period ends today, before 10 pm EST. I can't imagine this problem will get resolved, so I'm not sure there's any point in asking for an extension.

I upgraded to the latest version (with component package 1.0.75) and I still have no internet with Web Protection enabled. Is it possible this has something to do with me being on dialup? If you think that could be the problem, I can try installing it on my Win XP computer and see what happens. That could give a clue as to whether it might be dialup related.

Ok, I'm slightly confused. What size is the package if it were updated through the program? Because it looks like there's an option to download the installer off the main site and that's around 54.5 MB. That would take me 6 hrs. The program is showing it's "current" with component package 1.0.50. If needed, is there a way for me to extend my trial period by a couple days? On Tuesday I'll only have three days left. If the component package is really 54 MB even through the program, I'm gonna have to get someone to download it on a flash drive for me. I'd like to be able to test out the real-time protection before the trial period expires. If I got the file tomorrow (Tuesday, the 7th), I wouldn't be able to install it until after 5 pm.. That would only give me two days to really test it out, assuming the new update actually fixes my problem.

Ok, I finally got Farbar downloaded, attached are the scan results. Addition.txt FRST.txt

I've attached the MBAM Service Logs and the MB-Check Results. I'm having problems loading the Farbar Recovery Scan Tool download page. If you really need me to run this tool and post the results, let me know and I will keep trying. Thanks. MBAMServiceLogs.zip MB-CheckResult.txt

I have version 3.0.6.1469 installed with the 14 day free trial. With Real-Time Web Protection enabled, it blocks the internet. I can't access websites or update software like my anti-virus. I'm using Windows 10 and have dial-up (yes, seriously). I'm using a PCIe soft modem. I'm certain that I don't have the Killer Network wifi card that's been discussed on these forums. There's nothing about it listed in Network Connections. I'd like to try to get this resolved before the trial period expires so I can properly test out the software to see if I want to purchase a subscription. As it was, I already lost five days because I couldn't get that annoying reCAPTCHA puzzle to work correctly on the forum registration page.