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NeoDoug1

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Posts posted by NeoDoug1

  1. 17 hours ago, kimsandiego said:

    I am having the same problem but is there a solution that a normal non programmer person can use? None of that makes any sense to me. Might as well be speaking Martian.

    I never received a notification about gradinaruvasile's post, so I hadn't seen it until now, and as grateful as I am for the help, I have no idea what it means either!. 

    We have since solved the problem, by completely wiping the phone, and starting from fresh, so unfortunately there's no way to find out what the culprit was... 

  2. Hi! New member here, so please be gentle! 

    My partner is having some issues with full-screen pop-up ads on her Samsung Galaxy S6 Edge (running Android 6.0.1). They appear randomly, sometimes on the home screen, and sometimes while running other apps or games. When the ad appears, we can press the app-switch button, and it appears as an item at the bottom of the list of running apps, but with no title. This means that we don't know what app is producing the ads... We have tried several apps to try to find what is putting the ads up, but nothing is ever found. When using Malwarebytes (our first choice, naturally!) the result is 0 results found, which I find hard to believe, as there is certainly something on there! We have also tried Lookout, Eset, Kaspersky and a couple more, but nothing is found... The only app recently installed before this started was a Polish version of something a bit like Gumtree, but that has been uninstalled, and the apps still appear... 

    Any idea how we can find out what's happening?

    Many thanks!

    Doug

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