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l3386490

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  1. l3386490's post in Error Activating License Key - MBAM404101 Installation_Token Not Found was marked as the answer   
    @mmorais
    Disable the IPv6 stack on your network adapter and try again.
    I noticed recently that Malwarebytes started to manifest network problems when using IPv6 connections. I don't know if the problem is on the ISP\transit network\CDN or on MB's servers.
    To make things worse, it appears the app doesn't fallback to IPv4 and just issues a timeout error. New customers are unable to install (using the small online installer) and existing users aren't able to update and check licenses...
    The workaround is either to disable the IPv6 stack or block the IPv6 AAAA DNS queries on your router.
    After install\update, re-enable the IPv6 stack.

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