notbobsmith

I've been in contact with support and they've been able to resolve my problem. All I had to do was add the files listed below to McAfee's exclusion list: C:\Program Files\Malwarebytes\Anti-malware\assistant.exe •C:\Program Files\Malwarebytes\Anti-malware\mbam.exe •C:\Program Files\Malwarebytes\Anti-malware\mbampt.exe •C:\Program Files\Malwarebytes\Anti-malware\mbamservice.exe •C:\Program Files\Malwarebytes\Anti-malware\mbamtray.exe •C:\Program Files\Malwarebytes\Anti-malware\mbamwsc.exe •C:\Windows\System32\drivers\mbam.sys •C:\Windows\System32\drivers\mwac.sys •C:\Windows\System32\drivers\mbamswissarmy.sys •C:\Windows\System32\drivers\mbamchameleon.sys •C:\Windows\System32\drivers\farflt.sys •C:\Windows\System32\drivers\mbae64.sys (64-bit only) •C:\Windows\System32\drivers\mbae.sys (32-bit only)

Hi, I have been having problems with Malwarebytes ever since the upgrade to version 3. I've sent an email to support a week ago, but have not received a response. With Malwarebytes installed, my computer becomes incredibly slow within 20-30 minutes of use, e.g. applications become unresponsive, minutes to display the files in a folder, unable to reboot the system without a hard shutdown. Additionally, when I try Ctrl-Alt-Del to try to see what the offending program is, the screen doesn't show up. Instead I get a dialog box "Failure to display security and shut-down options". Once I uninstall Malwarebytes, the problems go away. I tried reinstalling today but encountered the same problems almost immediately. I've attached the requested log files. Windows 7 64-bit i7-4820K @ 3.70 GHz 8 GB RAM FRST.txt Addition.txt MB-CheckResult.txt logs.zip