JoeyG

"So that staff does not have to open an unknown file." What do you mean? What am I supposed to do "so that staff does not have to open an unknown file"? My attachment is a pdf file that contains an image. You could save it and scan it with Malwarebytes, and if you don't trust your own product, please try the Virus Total website. Here is the link in question: email.online-educa.com If you don't want to open the image, you can type the link in by hand. Thanks for your help.

Malwarebytes is incorrectly flagging the link/site shown in the attached image. This link is also being blocked incorrectly. https://oeb.global/virtual/oebcast-registration The websites oeb.global and online-educa.com are the property of ICWE GmbH in Berlin, Germany. https://www.icwe.net/ Thank you. Trojan.pdf

It's now about 3pm here in Berlin, Germany, and it appears the problem was just fixed. My updates just went from 1.1906 to 1.1976. Great job! Thanks.

Yes, it did. Thanks very much.

Thanks for your reply. Is this what you mean? (See attachment)

1. Brief description of the issue. When I right-click any file to scan it with MWB 3.0.6.1469, I get the message seen in the screenshot every time. 2. Any screenshot(s) of error messages ... Attached 3. If the system crashed, ... No. I can close the error message and everything's fine. Scheduled scans or "Scan Now" requests (from the main interface) work fine. 4. Operating System Details Windows 7 Professional SP 1 x64. It generally works fine, and - by the way - I can do a right-click scan with my Norton Internet Security v. 22.8.1.14 just fine. 5. Details on how you encountered the bug and any steps that can be taken to reproduce it. See number 1. 6. Do you get the same result more than once if you follow the same steps? Yes, I get the error message every time. 7. A copy of the contents of C:\ProgramData\Malwarebytes\MBAMService\logs in a ZIP file. Attached. Thank you for your help. P.S. Is there any way to reset the "Scan Detections" line on the Dashboard back to 0? Thanks. logs.zip