billbled

This does not seem to be repaired. I have had MBAM 3.6.1.2711 installed. I was running Microsoft Security Essentials for anti-virus and had uninstalled Avast some weeks ago due to the BSODs I was getting. Since I had uninstalled Microsoft Security Essentials, I had no more BSODs. Not one. Tonight, I uninstalled Microsoft Security Essentials and reinstalled the latest Avast Free AV because of this thread. Avast then tells me that because MBAM is installed and running, that it might get in the way, so Avast has turned off: Anti-Exploit Shield, Anti-Rootkit Shield, and also that Passive Mode is on. Avast tells me that for it to remedy these issues, I have to uninstall MBAM. But I'm a MBAM Premium user, and don't want to uninstall software that I've paid for. Any ideas? As it is right now, it seems that Avast and MBAM still can't play nice on the same computer. -Bill

Hi Ron, Does this "fixlist.txt" remove the coupon printer that I use? It looks like that's what you're trying to do. Am I right?

Thanks for the efforts, and understood on the holiday weekend. But if nobody looks at this until next week I really don't care. It's been broken for so long a few more days don't matter. If someone from staff could look at it sometime next week that's fine. Have a good rest of the weekend. -Bill

New logs attached. Not sure why others were incomplete. Addition.txt was, and has always been, checked. FRST.txt Addition.txt

It was a "clue". But I do not see where I have access to the individual driver files that you show in your example. I've attached a JPG of what I see. Only 3 folders, and they don't have the files you reference in them. Also, no, I cannot start web protection from the MB interface. It says "starting" when it's off and I click on it, and then it just sits there forever "starting" but never actually starts.

Thanks Porthos, I have done the exclusions, BUT I could not select the individual drivers. I'm on Win 7 Pro 64bit using Avast Internet Security17.4.2294 build 17.4.3482.0. I did exclude the 2 main Malwarebytes folders shown, but couldn't get to the individual drivers in drivers folder in System32. I'll restart the computer and see if the exclusions I did make made a difference. If you have any idea on how to add exclusions for the individual drivers I'll be happy to try. (This is my own personal computer and I have administrative rights.)

Well - that didn't take long. Malware Protection turned off again. Files attached. Addition.txt FRST.txt mb-check-results.zip

I will let you know. I know I will see issues in the future. I've seen this before. The product still has bugs in it and is not reliable. Just because it is running right now doesn't mean much. It's only a matter of time before one of the protections switches off and I get a warning.

Done - but there were no untrusted certificates that had the name Malwarebytes in them. BTW - I started up my computer today and Malwarebytes is currently running and saying all is good. But I have no faith that this is fixed or that "All is good" will last.

2nd MB Check attached mb-check-results.zip

See attached JPG

New zip file attached. Run from MB Check 3.1.0.1002 mb-check-results.zip

I had a very similar problem. I did a complete uninstall and reinstall and got 3.1.2.1733 running, but the protection stopping problem still exists.

Any ideas on the protection turning off problem? Logs are attached to previous reply.

I got it to run, but now I'm back to "Malware Protection is turned off" messages, so nothing is fixed with 3.1.2.1733. Log files (3) attached. Plese advise if this is fixable. MB-CheckResult.txt Addition.txt FRST.txt

I can't even get 3.1.2.7133 to run. I get a "Unable to Start" box, with a message inside that says "Unable to connect the Service." At least 3.0.6.1469 ran, even if it never could keep all of the protections up and running at the same time. Then I "upgraded" - so any ideas on how to fix 3.1.2.7133 ? Windows 7 Pro - 64 bit 8GB RAM Acres of HDD 6 core AMD processor - (Phenom II X6 1090T)