I am having the same problem real time protection is turned off. I go in the settings turn it on and it says starting and shortly I receive a pop-up message real time protection is off. I looked up Guruaid Support who said they support Malwarebytes. Zoheb Shoukat took over my computer after several conversations and waits he stated I needed there second tier tech to fix my computer at a cost of $80-120. I said no way why pay for something that wasn't broke before I downloaded and paid for malwarebytes premium. Any help would be appreciated. Thanks Tim