BrotherJim

I had no choice but to revert back to V2. The program updated itself to the newer version so that was done automatic no control over that one. Yes I also used the clean up tool and installed V3 clean to make sure this was not also the issue, but yet when it was installed clean same results and problems of blocking audio files, mp3 files, wav files in programs and even blocking default sounds in programs alone with streaming audio on web sites. Yes I even tried this on another machine running window 10 and same results, so again it all point to issues with v3. So yes I am back to V2 and disable the auto update of the program but not the def file updates. So this is why again I posted the response the way I did.

Hummm well still no help with the issues the newer version is causing I gave a detail write up of what the issues were and yet still no response, wow I thought being a Premium would get some sort of a reply or a where to start or better yet it apparent version 3.0 is the root cause of this issue and many others.

Hello anyone here to help?

Hello, I am currently using Malwarebytes Premium Version 2.2.2.1043 My system is : Windows 7 Ultimate (x64) Service Pack 1 (build 7601) 3.30 gigahertz AMD FX -8300 Eight-Core 256 kilobyte primary memory cache 2048 kilobyte tertiary memory cache 64-bit ready Multi-core (4 total) Hyper-threaded (8 total) 15854 Megabytes Usable Installed Memory 1 TB Hard Drive WDC WD10EZEX-00BN5A0 [Hard drive] Anti-virus Software MSE The issue or problems I am having is while running program version 2.2.2.1043 everything is working ok and had been using Malwarebytes for well over 5 years. I had been reluctance to upgrade to the new version 3.0, but at the leading of one of my tech friends he assure me he loved the updated version of this software. So I allowed my software to be updated to 3.0 and I had issues from the get go, my system would freeze, act sluggish, my browsers would act erratic or hanging up (Yes all of them IE, Firefox, and even Chrome). Other issue were IRC program that uses sound files would quit working, steaming from my website with a radio the music would get blocked or stopped playing at times. At time the system when using the internet would lock up and would not respond. So because of these issues, I ended up removing 3.0 and went back to version 2.2.2.1043 and by doing so everything performed great and no issues at all. Well when I saw last week a new version 3.0.6.1469 was out, I decided well to try again. Once I did issues went bonkers again and they were: 1. Sound files inside if irc clients i.e.: wave or mps would no longer play, even the defaults beeps would no longer sound off. 2. Streaming Audio from my website or others would intermit be stopped or would not play. 3. Brower performance in all IE, Firefox, Chrome would lock up, act sluggish, hang up 4. Computer performance would slow down, hang up locking up, stall 5. The worst one was If you wanted to revert back using a restore point in Windows you could not because you got an error saying your antivirus program was preventing the use of a restore point. So to trouble shoot, I did several things: 1. I disable MSE to try and performance of the machine, same results sound not working, browsers hanging up or act erratic and yes could not even use a restore point in windows. 2. Removed MSE and same results 3. Disable Malwarebytes and same results. 4. Removed Malwarebytes, System performance worked great, Browsers would not hang in loading or lock up or act erratic, Computer was not locking up. Yes even tried to restore window using an early system restore point and it worked fine. To test this further I tried to installed Malwarebytes version 3.0.6, and all the problems came back. Deleted and cleaned up using Malwarebytes cleaner from your site. Installed version 3.0.5.1299 and got the same results. Ok, I deleted that version 3.0.5 and installed version 2.2.2.1043, the results were: 1. Computer performance unaffected 2. Browsers all of them IE, FF, Chrome Load and runs fine 3. All wave or mp3 files in irc programs ran and worked fine 4. Yes was able to restore windows using restore points with no issues. So this is why I am here, being a Premium User and running Malwarebytes newer version 3.0 above is causing all these issue I have listed and now need to see what causing these problems or an I going to be force to stay with version 2.2.2.1043 and if so what happens when Malwarebytes older version will no longer be able to be used. As I said prior to version 3.0 their were no issues in a period of over 5 years, but now their is. So what next? BrotherJim