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BillH99999

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Everything posted by BillH99999

  1. With Ransomware protection turned on, the RoboForm Password Manager extension does not properly install in Google Chrome. It appears to install correctly, but it isn't working correctly. It shows the wrong interface and produces some error messages. No detection is logged by Malwarebytes. When Ransomware protection is turned off, the extension installs correctly and shows the correct interface and no errors are produced. The RoboFrom Password Manager version 8.6.2.2 is found in the Chrome Store. I am now on the Malwarebytes beta, 1.0.782, don't know if this works correctly in the released version (although I have never had any problems in the past). Bill
  2. I totally agree. Nice to have a company that actually has beta testing, listens to feedback, and reads the forums. A rare thing these days. Thanks! Bill
  3. @H4V0C Thanks much for this info. Would be nice if this kind of info was given when the update is first announced so we know what to test. For the three issues I mentioned, they were not included in the fixes so there was no need to test them. More info is always better than less so we are not in the dark. Thanks, Bill
  4. Interesting. They sure hid it didn't they. Would have been a lot easier if they had just allowed adding a user name column. Not that it matters at this point, but for me mbamtray.exe is under my user name and MBAMService.exe is under SYSTEM. Also, just to note... I just updated to 1.0.782 and the tray icon didn't disappear! Bill
  5. Since I haven't heard back from anyone, I'll just post the bugs I had reported or had contributed to and say that none of them have been fixed in the beta if they were supposed to have been. Thanks, Bill
  6. I moved these items from my other posting for visibility. In the announcement posting it says there are UI changes. What are these? I can find nothing that is different. In the announcment posting it says some miscellaneous UI defects were fixed? Which ones? I have reported several bugs which don't appear to have been fixed. Not knowing what was supposedly fixed makes it hard to know if there is still a problem or if they just weren't fixed yet. Thanks, Bill
  7. I think I may try even a darker color for the taskbar and see if that helps. Your example of a black or almost black background shows the MB icon pretty well. Thanks! Bill
  8. I took a look and I don't think there is a way in Win 10 to add a user id column, or at least I sure can't find it. To add addional columns you right click on the headings and a drop down appears with the columns that can be added. User id is not one of them. As you say, that doesn't appear to have been the problem anyway. Thanks for your help! Bill
  9. My account is the only one on the computer. There is no user name field in my task manager... maybe because there is only one user account? Yes it is very hard to see. I have quite a few icons in my taskbar and in the tray and the only one that is really hard to see is MB. I've tried other background colors, but for my eyes this works best. Thanks, Bill
  10. This time I looked in the hidden tray icons and saw that indeed MB was there although I could barely see it. I went into the taskbar settings and selected to make the icon appear in the taskbar and it does now show. I am pretty certain that it wasn't here before because there were only 9 icons hidden so it made the hidden icon window a perfect square and there was no place for MB to be in the square. In any case, it is now showing in the tray. Not really sure what happened. I have self protect turned on at this point. Now I just need help on my other two items in my original post. Thanks! Bill
  11. No difference. Still no icon in the tray. Bill
  12. OK, so I now do I have it right? When the auto quarantine setting is turned on: For manual scans it will pre-check items for quarantine rather than for deletion (since there is no option for deletion on that screen). Nothing is actually automatically quarantined. For real-time detections items will be automatically quarantined. For shceduled scans the setting does not apply. Auto quarantine is only done if the scheduled scan settings say to auto quarantine. Thanks, Bill
  13. No, that isn't the problem. It is very hard to see on my task bar and in the tray, but I can see it if I really look closely. Now it is actually completely gone. I was looking at it because of the red mark on it when it actually disappeared.☹️ Bill
  14. Not sure I understand. In the first sentence you seem to be saying auto quarantine applies to a manual scan while in the second you seem to be saying it applies to real time detection. Is a manual threat scan considered part of real time detection? I didn't see anything pre-checked for deletion. It was prechecked and the options were close or quarantine. Here is what the report looked like. I hadn't seen before, but it says 1 items ignored and no action taken. Why would it be ignored rather than quarantined? Bill
  15. Interesting. I wonder why it was never flagged before. I will exclude it. Another thought on this. I have" automatically quarantine" turned on. This was not quarantined. I was surprised. Is there a reason for that? Thanks, Bill
  16. I do still have those exclusions in both MB and Norton. Fast start is turned off. Bill
  17. I have been running Acronis alongside Malwarebytes since at least mid 2018 without any problems. I have upgraded MB along the way from different versions of 3.x and then 4.0 and never had the icon disappear before. Nevertheless, I did disable Acronis and rebooted and still no MB icon in the tray. I also added exclusions in both products and rebooted and still no icon. Bill
  18. The new beta produced a false positive that I've never gotten before in MB 3 or MB 4. Here is the info. This file has been on my computer for over 2 years and never been flagged before. This is the zip download for the program Adapter Watch which comes from Nirsoft. Thanks, Bill
  19. @Porthos OK... I think I remember seeing that before. Hopefully someone can help with the icon disappearing problem (and my other two items in my original post). Thanks, Bill
  20. @exile360 MBAMService.exe was running. I reinstalled using the support tool. Same thing happened. First I ran the support tool which installed 1.0.770. The icon was in the tray as usual. I ran check for updates which updated me to 1.0.777. At the end it said MB had to be restarted which it was. At this point the icon was in the tray, but it had what looked like a red triangle in the corner which stayed for about 30 or 40 seconds and then the icon completely disappeared. I didn't really get a good look at the icon before it disappeared, but it had a red mark in the corner. MBAMService.exe is running as is mbamtray.exe. Thanks, Bill
  21. I just updated to the 1.0.777 beta and have a couple comments. Here are the details. First, I've lost the icon in the tray. It was not there after I did the update. I rebooted the computer and it is still not there. I checked and it is not one of the hidden icons either. I can see in task manager that Malwarebytes Tray Application is running. I opened the UI and can see that all real time protections are active. I am on Windows 10 1909. EDIT: I moved the next two items to a new topic for visibility. Secondly, in the announcement posting it says there are UI changes. What are these? I can find nothing that is different. Thirdly, in the announcment posting it says some miscellaneous UI defects were fixed? Which ones? I have reported several bugs which don't appear to have been fixed. Not knowing what was supposedly fixed makes it hard to know if there is still a problem or if they just weren't fixed yet. Thanks, Bill
  22. @exile360 So it didn't show it in the UI in version 3? I remember seeing this information and don't remember having to export or paste the log somewhere to see it. On the other hand my memory isn't what it used to be. Bill
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