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Everything posted by BillH99999

  1. Bob, Thanks for the quick response. The issue, at least for me, isn't causing any real problems. Thanks! Bill
  2. @AdvancedSetup I see. Thanks for the reply. I didn't realize tamper protection was that limited in scope. I wasn't suggesting a password be added that could only be removed by reformatting the hard drive. I was just thinking that maybe the support tool should prompt for the tamper protection password if there was one set since one of the options is uninstalling MB. Thanks, Bill
  3. Bob, OK... thanks for the explanation. I read through this the first time you posted it, but I guess I missed what you were saying. This is very clear. Thanks! Bill
  4. @AdvancedSetup So then the tamper protection is really of no value. So why is it included in MB? Bill
  5. I thought that was the case. So, the offline installer won't always install the latest update available via "check for updates". It first has to be updated and tested. Hence my confusion. How do I tell if the offline installer link on the website has been updated yet so I know it will install the most recent version of MB? Bill
  6. Bob, Thanks for the clarification. That helps explain what is going on. I had thought that there was a delay between the new version being provided via "check for updates" and the offline installer being brought up to date with that same release. Bill
  7. @tetonbob, I am not a programmer. I do not understand what you are saying. When I do an update from within MB does it use the latest released stub (Online) MBSetup? Version of the stub installs version 4.4.7? The full (Offline) installer is named the same as the online installer so it also installs 4.4.7? i still think this could be made a lot less confusing for us non-programmer non-Malwarebytes employees. At the very least you could show the MBSetup version AND the MB version that will be installed. Thanks. Bill
  8. So the offline installer named mb4-setup-consumer- will actually install If so, this is really confusing. I think you should say on the offline installer website what version will be installed. No one cares what version of the installer it is. They only care what version of MB is going to be installed. I didn't download and install this because I thought it would install the last MB version which was 4.4.6. I don't know if others have also been confused by this. So I used the support tool to uninstall and re-install version 4.4.7 which of course wiped out all my settings which I had to go in and redo which is a real pain. Blil
  9. Yes, I had already been in contact with Kyle at SUMo, but was just letting Malwarebytes know of the problem with the update. I had actually seen a similar posting on the SUMo forum. Out of curiosity, what is Wilders? Bill
  10. I guess I'm missing something then. What is the tamper protection for? I thought it was to protect you from someone tampering with the settings or uninstalling the program altogether. All someone would have to do is to keep a copy of the support tool on hand and they could uninstall any Malwarebytes installation they wanted to. Seems like a security risk to me. Bill
  11. A question on tamper protection. I just used the Malwarebytes Support tool to uninstall and re-install Malwarebytes. It was able to uninstall Malwarebytes without asking for the password even though I have Malwarebytes tamper protection set to require a password for uninstallation. Should this be possible? I thought the tamper protection setting should require a password before the uninstall took place. Bill
  12. Updating to MB over MB left the wrong version number in the registry which caused SUMo to flag it as out of date. SUMo is the program I use for flagging software that needs updates. Malwarebytes itself says I have installed. The registry shows the following for Bill
  13. Not sure what happened, but tonight I updated to 1.0.1464 and I did not get the prompt to install Browser Guard. Bill
  14. OK... no problem. I'll look forward to a fix in a future version. Bill
  15. It's been three days with no word so I am just checking to see if the logs showed anything of use. Bill
  16. Sorry it took so long, I was tied up doing yard work and didn't see the postings. Here are the logs. Bill mbst-grab-results.zip
  17. I just ran a threat scan and the file was not flagged. Thanks, Bill
  18. @Firefox Then why have I gotten it with the last two updates? I have browser guard installed on all my browsers and it is active on all of them. Bill
  19. Here it is. Bill CFGMaint.zip
  20. I am getting a false positive on SPFLite 2 again. This was reported and fixed back in July, but has returned. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 9/10/21 Scan Time: 12:01 AM Log File: dab5073c-1204-11ec-a832-b88584a6ed27.json -Software Information- Version: Components Version: 1.0.1453 Update Package Version: 1.0.44787 License: Premium -System Information- OS: Windows 10 (Build 19043.1165) CPU: x64 File System: NTFS User: System -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Scheduler Result: Completed Objects Scanned: 359703 Threats Detected: 1 Threats Quarantined: 0 Time Elapsed: 4 min, 39 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Warn PUM: Warn -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 MachineLearning/Anomalous.100%, C:\PROGRAM FILES (X86)\SPFLITE2\CFGMAINT.EXE, No Action By User, 0, 392687, 1.0.44787, , shuriken, , C9051A8048FF21A1A03F4C3E4DB0E0C8, 1517315B1BDD72091CB41EFDD1603AD9CBFFE83D35A2CC50F6253639D0B2D5A6 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
  21. This happens to me as well. I have Browser Guard installed on all my browsers... Chrome, Firefox, and Edge. Bill
  22. If you know the password can't you just go into Settings > General and turn off user access? Bill
  23. I have run Norton and Malwarebytes together for years with no problem. Even with no exclusions in the two products it runs fine for me. However, just to be on the safe side I did add the exclusions a few years ago. Bill
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