[False detection of Visual Studio plugin Visual Assist]

I am not getting a detection here. Do you have the log for this?

 

[False positive on ASUS's Sonic Suite 3 (SS3Svc32.exe)]

Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

It is not detected by the consumer or commercial versions of Malwarebytes.

This will resolve itself in Virustotal  after a while.

[False Positive - DivX uninstaller.exe]

Thank you for reporting this. It shall be fixed shortly

[My program is getting a false positive]

This should be fixed in the next 10 minutes

 

[The "WASAPIHost32.exe" component of the foobar2000 audio player]

Thank you. This shall be fixed shortly

[The "WASAPIHost32.exe" component of the foobar2000 audio player]

I am not getting a detection for this file. Do you have a log of said detection?

 

[hwmonitor_1.32.exe false positive?]

Thank you for reporting this. It shall be fixed shortly

[AL6Licensing.exe]

Thank you for reporting this. It shall be fixed shortly

[MachineLearning/Anomalous.100%]

Thank you for reporting this. It shall be fixed shortly

[Malware.AI.930094788 on Stockfish-13_x32.exe Which is part of Lucas Chess]

Thank you for reporting this. It shall be fixed shortly

[False positive]

Thank you for reporting this. It shall be fixed shortly 

[IDA free being detected?]

Hello, I am not getting a detection on my end. Do you have a log of said detection?

 

[False Positive MachineLearning/Anomalous.100%: VB6 program]

This is a false positive. It shall be fixed shortly

 

[Flase positive "Malware.AI.650665851" on a self-made program]

Hello, we will need a copy of the file 

[Meson build system detected by AI]

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.
 

[nmap 7.9.0 installer detected as Malware.AI.<10-digit-number>]

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.
 

[DZSALauncher false positive]

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.

If still detected on your end after ~10 minutes from now. Perform the following steps: 

1. Totally exit/shutdown Malwarebytes.
2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService
3. Delete the following file only: hubblecache
4. Then you can restart MBAM and the cache file will rebuild on the next scan.

[Bidder Setup program]

This file isnt currently being detected our engine. Perhaps it was fixed earlier. Could you please update your version of mbam and do a rescan. If you get a hit, please attach that mbam log here

[False Positive - HDS Carrier Module.exe]

Unfortunately, I think this is going to get flagged each time you update. I can only update the new md5 checksum into the system. 

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate

[False Positive - HDS Carrier Module.exe]

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.

If still detected on your end after ~10 minutes from now. Perform the following steps: 

1. Totally exit/shutdown Malwarebytes.
2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService
3. Delete the following file only: hubblecache
4. Then you can restart MBAM and the cache file will rebuild on the next scan.

[False positive? - Notepad++/uninstall.exe - Malware.AI]

Hello, this is an FP and shall be fixed shortly

 

[Malwarebytes reported ACROFX32.DLL as Malware]

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 15 minutes) in order to have it populate, so detection won't happen anymore.

If still detected on your end after ~15 minutes from now. Perform the following steps: 

1. Totally exit/shutdown Malwarebytes.
2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService
3. Delete the following file only: hubblecache
4. Then you can restart MBAM and the cache file will rebuild on the next scan.
 

[Malwarebytes reported ACROFX32.DLL as Malware]

Hello, please zip and upload the file - I:\ADOBE\ACROBAT 9.0\ACROBAT\ACROFX32.DLL

[PDF Creator 3.5.1 Build 7201 for TS : IDP.DLL detected as NYMAIM.B]

A normal scan mainly scans through the locations where most malware might be present as well.

 

[PDF Creator 3.5.1 Build 7201 for TS : IDP.DLL detected as NYMAIM.B]

The file is not malware. Please wait about 10-15 minutes. Then update mbam. It shouldnt be detecting it anymore