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sUBs

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Everything posted by sUBs

  1. Good to hear. Do let us know if they are falsely detected again
  2. Thank you for reporting this. It shall be fixed shortly
  3. Thanks for reporting this. It shall be fixed shortly
  4. I cannot get a detection from the sample from the first post. Please post the log showing the detection.
  5. Thank you for reporting this. It shall be fixed shortly
  6. Thank you for reporting this. It shall be remedied shortly
  7. Thank you for reporting this. It shall be fixed shortly
  8. Thank you for reporting this. It shall be fixed shortly
  9. Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. It is not detected by the consumer or commercial versions of Malwarebytes. This will resolve itself in Virustotal after a while.
  10. Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This file is not detected by the consumer or commercial versions of Malwarebytes. This will resolve itself in Virustotal after a while.
  11. I would say Yes, it's likely
  12. No need to upload. I found a copy of the file. It shall be fixed in the next 10 minutes
  13. C:\USERS\<omitted>\APPDATA\LOCAL\SPOTIFY\BROWSER\CACHE\F_001B87, Hello, we shall require a copy of the above file. Please zip and then upload it to your next reply
  14. Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. It is not detected by the consumer or commercial versions of Malwarebytes. This will resolve itself in Virustotal after a while.
  15. Thank you for your help. Attached file will be verified.
  16. This is a false positive. Thank you for reporting this. It shall be fixed shortly
  17. This was detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore. This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore. If still detected on your end after ~10 minutes from now. Perform the following steps: 1. Totally exit/shutdown Malwarebytes. 2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService 3. Delete the following file only: hubblecache 4. Then you can restart MBAM and the cache file will rebuild on the next scan.
  18. Hello, I would like to help you fix this but it's quite impossible to determine an issue from just screenshots. Please attach the detection log instead
  19. This should be fixed shortly
  20. Thank you for reporting this. It shall be fixed shortly.
  21. Thank you for reporting this. It should be fixed shortly
  22. Thank you. It would be helpfui if you upload just those 2 files.
  23. C:\PROGRAM FILES (X86)\SPFLITE2\CFGMAINT.EXE C:\Program Files (x86)\SPFLite2\SPFLite2.exe Hello, we need a closer look at the above files. Please zip and upload them in your next reply
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