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Everything posted by Grant_Beehler

  1. Djacobson - I had emailed support last week and got it resolved. Thank you.
  2. Hi Lazz - I did that this morning. I'm also not able to get into the license portal either. It asks for a username, but I don't recall picking a username or password for that (I just clicked a link the sales rep sent me to pay for the service and got that email as well a copy of the receipt.) Please advise. I have an employee who normally offsite in the office today, that I'd like to deploy to (via the console.) Thank you, Grant
  3. Is there a step by step on this? Installed the software yesterday, got everything up and running across our network. Come in this morning, and it's logged me out. Password I selected yesterday no longer works...
  4. Gonzo - Thanks, I understand and got it figured out on my end. I was pointing out why it may be confusing and also was trying to use the keywords I used in Google for my problem, so if/when others have the same issue, they find this thread and a further explanation. Take care, Grant
  5. Issue is the staff member above you states this: Regardless, I resolved the issue by following the enabling of 3.5 via these instructions here: https://msdn.microsoft.com/en-us/library/hh506443(v=vs.110).aspx and got a successful deploy on a windows 10 machine via the Malwarebytes Management Console "Client Push Install". I hope this helps others, as it took a lot of reading and googling to figure out that .NET 4.6.X =/= .NET 3.5 (re: 'Simulation failed. .NET Framework 3.5 is not installed on client computer.')
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