CharAp
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Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
I always backup the Registry before changing anything there, once bitten... I'll delete that one key. But what do the other entries in that file do? I can't see what they are doing, anything else to worry about re Toolbars etc.? Thanks for your help -
Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
I'm a little worried by running that script, can I jest delete the one Registry entry that has the name Logicntity? Sorry been so long, been busy elsewhere... -
Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
I will have a go at this later this week, been out and about... Sorry, I will let you know. -
Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
What does that do? Just like to understand what this will change on the PC... Thanks -
Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
I ran FRST yesterday an attached are the files that you requested. Looks OK to me, am I correct? Hope so... Addition.txt FRST.txt -
Malwarebytes reverted to Trial version
CharAp replied to CharAp's topic in Resolved Malware Removal Logs
Sorry I forgot to say that the Trojan was Ursnif -
Windows 7 laptop with Malwarebytes 3.5.1 Premium licenced version expires in November 2018. At some point in the last six weeks laptop been infected with a Trojan. When I ran a Malwarebytes scan it found and quarantined satisfactorily but I noticed that the version had reverted to Trial version. I put activate code in and all back to Premium. Are there Trojans than can revert version of Malwarebytes back to Trial or has something else happened? Please assist as this is worrying...
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
Maybe you should have told me that before I ran the clean rather than afterwards... Laptop is not locked, just Malwarebytes and the MB Clean program- 14 replies
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
3.1.2 installed and scanning now...Hung laptop and Cleanup utility not responding. Lots of hard disk activity... What do I do now?- 14 replies
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
I will try that...- 14 replies
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
I believe that that is the update that I installed earlier today. I am reinstalling anyway...- 14 replies
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
Would it be easier to uninstall and reinstall? if so, what is the best way to do this?- 14 replies
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Malwarebytes unable to connect the service
CharAp replied to CharAp's topic in Malwarebytes for Windows Support Forum
As requested... Addition_27-07-2017 16.20.55.txt Addition_27-07-2017 16.22.28.txt FRST_27-07-2017 16.20.56.txt FRST_27-07-2017 16.22.28.txt mb-check-results.zip- 14 replies
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Malwarebytes said there was a new version for my 2nd laptop. So I upgraded from 3.0.6 The upgrade required a restart. On restart I got the message 'Malwarebytes unable to connect the service' and get the same message whenever I try to run Malwarebytes. PC runs Windows 7 Professional, fully up to date. Norton 360 Premier is AV software. Please advise... Meantime I won't be updating my other PCs.
- 14 replies
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web protection keeps turning off in 3.0
CharAp replied to PaulAllen's topic in Malwarebytes for Windows Support Forum
Similar issues here. System Tray often shows Web Protection off. If I turn on in MalwareBytes then I see as attached image although system tray reports now on. Is it on or off? How can I tell? In addition system tray consistently reports Updates: Out of Date whilst Dashboard shows Updates: Current. V2 ran perfectly, so far as I could tell, for years but v3 seems very problematic.