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Blumuze

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Everything posted by Blumuze

  1. PROTECTION WON'T START: SOLVED!! The below was sent to me in an email from MBAM support. Step 1: Uninstall: Uninstall Malwarebytes 3.0 from the Windows Control Panel. If you do not see this program skip this part. Reboot your computer After the reboot, please download and run our MBAM-clean tool from the link below: MBAM Clean Tool Download Reboot your computer Step 2: Installation: Download and Run the Malwarebytes 3.0 installer from the link below Download MB3 Installer Locate and double click the file, mb3-setup-consumer.exe, to run the installer: Be sure to check your downloads folder if you do not see the file You may see a notification explaining that your existing Malwarebytes Anti-Malware, Malwarebytes Anti-Exploit, or Malwarebytes Anti-Ransomware (Beta) applications need to be uninstalled before you can install Malwarebytes 3.0. Press Accept, then follow this prompts on the installer window. Malwarebytes will open automatically to the new welcome screen. If you have a premium subscription for either Malwarebytes Anti-Malware or Malwarebytes Anti-Exploit Proceed to Activation. Step 3: Activation: Premium Subscribers Only If you do not already have your license key on hand, You can obtain your license info here. Press the Activate button in the top right. If you only see a My Account button in the top right your license has already migrated over. Please click My Account to verify. Copy and Paste your License info to the appropriate boxes. If your activation info has an ID press the “I also have an ID” link Click the Activate button to activate your Malwarebytes 3.0 Premium license
  2. This worked for me in Win 7: First, turn off any other anti-virus programs you might be running. (In my case, MS Security Essentials) 1. Right click the MBAM systray icon. 2. Select "Quit Malwarebytes." This will cause the Windows Action Center to red-flag your anti-virus programs. 3. Click the flag (Action Center) and select "Check Anti-virus programs. This will cause a pop-up to appear listing the status of your anti-virus programs. 4. Select Malwarebytes. 5. Click "Turn On." Wait a few seconds. The big MBAM systray pop-up telling you to turn on protection will probably still show up one more time (It did for me), but if you open MBAM BEFORE clicking "Turn On" you should see that all the layers are, in fact, on. So you can simply X out of the pop-up without clicking anything. Both these issues (Not starting all protections, and the systray pop-up) are BUGS that I'm sure MBAM will get worked out, but it is annoying and concerning. Note: If you don't turn off your other programs before starting this list, the Action Center won't flag the problem and you won't have access to the Windows feature in step #2. However, after you've gone through all the steps, and MBAM is fully working, you can turn your other programs back on without it changing MBAM's status. At least that was the case with MS Security Essentials. If you're running something else you'll have to see for yourself how it affects MBAM. Good luck!
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