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Everything posted by OldMainframeGuy

  1. I also have an SSD though my PDF documents are on a conventional disk. I just tried this again and noticed that I am no longer having the problem and I definitely was earlier; I tried with several PDF documents. I also notice that when I filed the first post I was on update 1.0.25272; now MBAM is on update 1.0.25284. Is it possible an update fixed the problem? Rob
  2. Running MBAM Premium, update 1.0.25272, component package 1.0.931 on Windows 10-64 1909. I don't know when this might have started but today I noticed that opening a PDF document with Adobe Reader is extremely slow (20-30 seconds). I opened a document and Sysinternals Process Explorer said mbamservice.exe was using 50% of the machine. I opened MBAM and stopped all of the real-time services and the PDF document opened immediately. I then turned them back on, one by one; enabling malware protection is what's causing the slow opening. Is anyone else seeing this? Rob
  3. Browser Guard is blocking the download function at this site: https://www.ashampoo.com/en/usd/psr/0474/office-software/pdf-pro-2 Bypassed the block, downloaded the file, scanned with Windows Defender and MBAM and file is clean. Rob
  4. Ashampoo PDF Free is also blocked: https://cdn1.ashampoo.net/public/ashglob/0074/ashampoo_pdf_free_26507.exe Rob
  5. I think this has been fixed in the latest update to 4.0.4. I reinstalled 4.0.4, clicked on "Check for updates" and I haven't had any problems since.
  6. I couldn't agree more; I also have one lifetime license and I often kick myself for not buying two. Does Malwarebytes offer less protection (or functionality) when running as a "secondary" product alongside Defender as opposed to running it in place of Defender?
  7. Thanks; it appears to be already removed; website is accessible as of this morning.
  8. Porthos: Thank you for clearing this up for me. I just assumed (whoops!) that the green checkmark on the Defender icon meant it was active; when I checked further, I could see that it was not. I now have Malwarebytes set to not register itself with the Windows Security Center. And I am running the same Windows version and build as you. Rob
  9. Porthos: I'm a bit confused by this. I'm running the latest version of Malwarebytes Premium on the latest version of Windows 10 and I have Malwarebytes configured to register with the Windows Security Center. I don't see any evidence that Windows Defender is disabled. It's in my system tray with a green checkmark and the security dashboard shows everything green. Windows Defender still runs its scans. Both products looks like they're coexisting. What would I see to indicate Defender is disabled? Rob
  10. Malwarebytes is blocking www.zhornsoftware.co.uk, a website that provides free software. I've run on of their products, Stickies, for many years. If I try to access via Firefox, I get this error: Error code: SSL_ERROR_RX_RECORD_TOO_LONG Through Chrome: ERR_SSL_PROTOCOL_ERROR Is this a soft (certificate) error or a real threat? The website has been blocked for at least a couple of weeks. Rob
  11. Exile: I will definitely install version 4 when this is settled; I was on version 4 when I suddenly started having the weird network and BSOD issues. I don't want to stay on version 3 forever but I'm kind of neurotic about BSODs. 😊 Rob
  12. Exile: Thank you; the tech note just indicates to turn off " Notify me when full version updates are available." Will disabling component updates disable downloads of any new malware signatures?
  13. Porthos: Thanks but this did not solve the problem. The instlrupdate folder eventually gets recreated and the nags continue.
  14. Porthos: It's not the hill I want to die on 🙂 but eventually Malwarebytes 3.8.3 downloaded the instlrupdate folder and started nagging me to update again so I repeated the process. Is this supposed to happen? Rob
  15. Porthous: Just FYI, the C:\ProgramData\Malwarebytes\MBAMService\instlrupdate folder is not present on my PC after installing 3.8.3 and MBAM is not issuing any notifications to upgrade. I do have "Notify me when full version updates are available" shut off. Rob
  16. Porthos: Thanks for the reply; the download link I found earlier in thread downloaded version 3.5.1. With all due respect, I'd rather not be a beta tester right now. If it was for testing things like functionality it would be one thing, but beta testing a fix for a problem that's causing BSODs is something I'd rather not do. Rob
  17. I've downloaded and installed the "legacy" (v3.5.1) version of Malwarebytes until this all gets sorted out. Malewarebytes 3.5.1 is telling me that "a new and improved version of Malwarebytes is available". Is this version 4 or is it a newer release of version 3? In Settings I have "notify me when full version updates are available" turned off so I'm not sure what this "new and improved version" is telling me. I downloaded the legacy version via this URL which appears earlier in this thread: https://downloads.malwarebytes.com/file/mb3_legacy Rob
  18. My PC ran without issues for two days with MBAM shut off; I've restarted MBAM with Web Protection disabled.
  19. I wouldn't mind going back to v3.8; it was stable. Is it still available for download and would it receive security updates? Rob
  20. Thanks for your reply. I've attached the file created by the Support tool and the minidump that was generated. The memory dump is over 3GB which is over the WeTransfer.com limit. For now I'm just going to leave MBAM shut off for a sanity check; if after a few days I continue to have no problems, I'll restart it with Web Protection shut off. Rob mbst-grab-results.zip 011120-36843-01.dmp
  21. Running Windows 10 Pro 64, version 1909; Malwarebytes 4.0.4, lifetime license. System is (was) completely stable. Last night for no good reason I opened Malewarebytes and clicked on "check for updates". An update was applied which required me to reboot the PC; the update was to version, update version 1.0.17577, component package version 1.0.793. Since then, I've had odd things happening. About a half hour after the reboot, I had no Internet access. I issued an ipconifg /all command in a command window and found that I no longer had any IPv4 addresses; they were all IPv6 including my DNS server. I ran the network troubleshooter which fixed the issue and rebooted. Everything was fine until another half hour later when the same thing happened; ran the network troubleshooter which fixed the problem. I then disabled Malwarebytes and left it disabled overnight. No issues. Today I re-enabled it again, checked for update (just in case), and left it running. Some time this afternoon my system stopped with a BSOD crash (DRIVER_POWER_STATE_FAILURE). I can't prove that it's a Malwarebytes problem but it was the last thing that changed on my system (which never crashes) and the issues started happening shortly after the update. Is anyone else noticing anything like this? I'm going to leave MBAM disabled for a few days to see if the issue goes away. Rob
  22. Maurice: Thank you for your helpful reply! One more question please. Does the current version of Malwarebytes Windows Firewall Control need to be activated? I have an account on the Binisoft site to activate the product but I notice that the activation is only for release 5 and prior and the newest version is release 6. Rob
  23. I have a lifetime license for Malwarebytes Premium and was a registered (paid) user of Binisoft Windows Firewall Control (now part of Malwarebytes). If I uninstall Premium & Firewall Control and reinstall it will the Firewall Control component also be reinstalled? It doesn't seem to be a separately downloadable product. I plan to upgrade Windows 10 to the latest release (1809 -> 1903) and I find having Malwarebytes out of the way during the upgrade avoids issues. Rob
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