Mwaters

Latest log file attached per instructions. Fixlog.txt

Any thoughts on this, yet?

Lisa I started a new topic as instructed with the information requested. Thanks for any help you can provide.

After upgrade of MB from 2.2 to 3.0.5 the Realtime Protection Service will not start. It remains at "Starting" until the application is closed down. When re-opened, the service no longer says "Starting" but is now just off. All other services appear to be functioning. Also, scans take only a fraction of a second before they complete, reporting 0 items scanned. I have uninstalled both the old and new versions, rebooted several times, removed by hand any old Malwarebytes program folders and registry entries. Re-installed MB 3 and still have same issue. I am running Windows 7 x64 version 6.1.7601 I have Avast Free Antivirus version 12.3.2280(build 12.3.3154.23) installed. Exclusions for both products are in each others exclusion listings. MBAMSERVICE.zip

Quit MB and waited 5 minutes, restarted MB but real-time protection still not running.

Same issue here. Upgraded from version 2.2. Installed 3.0.5.xxx. License key and ID activated just fine. No start of Malware real-time protection as well as scans that stop immediately. I have uninstalled both the old and new versions, rebooted several times, removed by hand any old Malwarebytes program folders and registry entries. Re-installed MB 3 and still have same issue. Please help MB support people!