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denzele

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Everything posted by denzele

  1. Just wish to update that wonderful stuff from MB managed to fix issue that I was facing . I do apologize if i was a bit harsh before with some words . Big Cheers to Jason from MB . Also thanks exile360, AdvanceSetup for helping out as well . Cheers guys and stay safe .
  2. Hi AdvanceSetup , thanks for responding back . I can provide an email with information regarding purchase from seller which was back in 2017 . I guess I can dig also PP receipt or something . Would that count as proof of purchase ? Thanks
  3. No response so far . I understand that in all this current situation things will move slow . Anything else that I should try apart from sending another email to MB Support ?
  4. I purchased the Premium Licence key from third party seller some time ago ( Not Ebay seller ). Now I'm not sure if he was legit back then or not but the key worked fine . Unfortunately it seems that seller web page is down or something but I can't get in touch with him at the moment . I have a proof of purchase which has been provided before to the Support Team at MB when they fixed the problem . I opened the ticket so we should see what pans out . I hope the MB team can get this sorted this time and if needed change the key or something . Cheers
  5. I'm sorry to dig this again ( 3rd time ) but seriously what the HELLL ? How many times I'm going to have to contact MB Support regarding the same problem with Licence Key ? It works fine for some time and then I get kicked out to free MB due to some issues with Licence Key . It's getting a bit annoying to be honest . Now I need to wait couple days for someone to respond and in all this time I'm without protection for the product that I paid for .
  6. I would if i could get to MB to open at all . I don't know it's getting to the stage that I just want my PC to work fine even if it means not using MB until this is all fixed .
  7. Well it's official now with KIS asking to delete MB completely . See attached pic
  8. Hi Nikhils, I will try but is going to be almost impossible since I can't open anything literally . Installed V4 again today just to try it all works fine with RP off until you reboot then all goes to hell . I might reinstall KIS see if that does any better . Will report back .
  9. Sorry to hijack thread but same here . I can't use my PC with MB installed . Everything is just total mess . Can't open anything . Pc is unresponsive like most of the time . Very frustrated . I think you guys should have waited longer before pushing V4 out .
  10. Hi, I don't know what on earth is happening but I just can't use MB anymore on my PC. Right from the start when I turn on PC all my icons are missing on desktop whatever I try to open ends up on Windows Circle for ages . Screen starts flickering icons shows then they disappear it's just total mess . Not able to open anything at all .Once MB is uninstalled everything works fine . I turned off RP but that didn't work . I tried older version V3 which did ok until next reboot same problem . Very frustrated right now . Love this software and been using it for along time but now i just want my PC to work fine .
  11. Hi LiquidTension , tried that first thing added Origin folder to exclusions as well all games installed with Origin . Unfortunately at least for me it didn't work . Nothing happens . I disabled RP for time being all is working now .
  12. Forget to mention key is working now and I have Premium activated it's just I can't register key under my account .
  13. To be honest I just clicked on My Account in MB and it takes me to someone else log in details as username . If I try to register on my account it says it's already registered . Not sure what's the story here . Feels like either third party seller who sold me this key registered under his name or the key itself has been hacked or something . Any chance this can be checked ? I've been in touch with MB support but it takes all week to get response sometimes . I have all details and purchase receipts to provide if needed . Thanks
  14. Thanks Porthos that did the trick . Hopefully we get this fixed soon .
  15. Logs from my PC attachedmbst-grab-results.zip .
  16. Hi, Not sure what is happening but lately i have to shutdown MB in order to run Origin and any games from it . Nothing happens when MB is on but once MB is down all working fine . Any ideas ? Thanks
  17. Hi there , Apologies if this has been asked before but I can't find a way to activate my Lifetime Premium License that I purchased . I understand of new changes for Lifetime License is tied up now with only one device . My problem is I had to install clean Windows couple times in recent days due to boot issue with Windows Update . First time i managed to activate Key without problems but I also had to change a Window Key as well ( thanks to Windows Update again ) and since then every time I try to activate key I get error that I need to deactivate my key from another device in order to activate it on the new one . Problem is I never added key in my account . When I try now it says already activated used something . What can be done to fix this problem ? Cheers
  18. Well here I go again . Latest installed triple time checked and still issues . Seriously i should be given a year FREE license at least if this is going to happening all the time . Getting tired of this . Video_2017-05-09_230954.wmv
  19. Unfortunately not . It was ok for a few days then this morning got warning about protection not on . Checked it was Web Protection off . No chance to turn it on manually . Pretty much like before .
  20. it's Web Protection does keep playing up since the day one I installed V3 . Uninstalled program literally 20 times on all possible versions out there and it would kind of fix issue for a day or two but eventually would rise again . If you try to start it manually it just hangs on Starting forever . This is been very annoying . Just installed latest Beta version provided by Porthos which fixed the problem . But than again every new version that I installed did the same thing fixed the issue for some time just to come back again and again . I will let you know if this does indeed sort this bug out once and for all .
  21. Well it worked for a week and then this morning again it's off . Stays on starting forever . Whats the next step ?
  22. OK day 3 I can report that this actually working . Will keep watching and let you know after a week or so . Other thing that I need help with is schedule scan that you pick for a certain time to happen . If for example you PC is not on when time selected say 8pm and you turn on PC 9pm shouldn't scan start first thing ? At least that was the case with V2 which was good thing . This way it's keep saying last scan 3 days ago . Thanks for helping out .
  23. Someone else mention that and I unchecked ages ago but it didn't do any difference . Got friend who's running same Malwarebytes like me but no Kaspersky an doesn't have any issues at all . Like I said before it has to do something with Kaspersky but I'm not qualified to figure out what .
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