denzele
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Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Just wish to update that wonderful stuff from MB managed to fix issue that I was facing . I do apologize if i was a bit harsh before with some words . Big Cheers to Jason from MB . Also thanks exile360, AdvanceSetup for helping out as well . Cheers guys and stay safe . -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Hi AdvanceSetup , thanks for responding back . I can provide an email with information regarding purchase from seller which was back in 2017 . I guess I can dig also PP receipt or something . Would that count as proof of purchase ? Thanks -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
No response so far . I understand that in all this current situation things will move slow . Anything else that I should try apart from sending another email to MB Support ? -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
I purchased the Premium Licence key from third party seller some time ago ( Not Ebay seller ). Now I'm not sure if he was legit back then or not but the key worked fine . Unfortunately it seems that seller web page is down or something but I can't get in touch with him at the moment . I have a proof of purchase which has been provided before to the Support Team at MB when they fixed the problem . I opened the ticket so we should see what pans out . I hope the MB team can get this sorted this time and if needed change the key or something . Cheers -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
I'm sorry to dig this again ( 3rd time ) but seriously what the HELLL ? How many times I'm going to have to contact MB Support regarding the same problem with Licence Key ? It works fine for some time and then I get kicked out to free MB due to some issues with Licence Key . It's getting a bit annoying to be honest . Now I need to wait couple days for someone to respond and in all this time I'm without protection for the product that I paid for . -
MB blocking Origin Games
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
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MB blocking Origin Games
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Hi, I don't know what on earth is happening but I just can't use MB anymore on my PC. Right from the start when I turn on PC all my icons are missing on desktop whatever I try to open ends up on Windows Circle for ages . Screen starts flickering icons shows then they disappear it's just total mess . Not able to open anything at all .Once MB is uninstalled everything works fine . I turned off RP but that didn't work . I tried older version V3 which did ok until next reboot same problem . Very frustrated right now . Love this software and been using it for along time but now i just want my PC to work fine . -
MB blocking Origin Games
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Hi LiquidTension , tried that first thing added Origin folder to exclusions as well all games installed with Origin . Unfortunately at least for me it didn't work . Nothing happens . I disabled RP for time being all is working now . -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Forget to mention key is working now and I have Premium activated it's just I can't register key under my account . -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
To be honest I just clicked on My Account in MB and it takes me to someone else log in details as username . If I try to register on my account it says it's already registered . Not sure what's the story here . Feels like either third party seller who sold me this key registered under his name or the key itself has been hacked or something . Any chance this can be checked ? I've been in touch with MB support but it takes all week to get response sometimes . I have all details and purchase receipts to provide if needed . Thanks -
Need Help with Licence key
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
All sorted thanks . -
MB blocking Origin Games
denzele replied to denzele's topic in Malwarebytes for Windows Support Forum
Thanks Porthos that did the trick . Hopefully we get this fixed soon .