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About rgam

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  1. Thanks - well, Brave already came out with a further update which didn't trigger a warning & I've deleted the file in question.
  2. File attachedbravedevsetup.zip
  3. How to supply the file? It is quarantined.
  4. The update to the 64-bit developer version of Brave browser quarantined by MBAM this AM - Installer/setup.exe ( v - Malware.Heuristic.106
  5. Thanking both of you for the replies - I did see that you can export reports, it's just cumbersome, lot of steps, when in what I consider a Windows environment, text items should be able to be selected/copied. Things that I may want to copy/paste include any screen that has an IP address related to detection or block (so I can use tools like abuseipdb.com to get more info - cause I never expect MB to add such option to the spartan and difficult ui) How about the LICENSE KEY in the Account Details? I can't copy/paste that? And, yes, there are times I would want to do that. The E
  6. Seems like entirely graphical interface - looks "blurry" doesn't act like a standard windows application with regard AND NOT A SINGLE DAMN THING IN THE ENTIRE APP CAN BE COPIED/PASTED as text! What a crappy idea, I can't believe I'm the only one who thinks the truly sucks. For example, suppose I look at the Scan report - presented with a fixed-size window, maybe I want to look at the log file named with about 30 seeming random letters, numbers and dashes - NO WAY to copy that text! I have a huge screen, but can't change the size of the report in any way and have to scroll. The interface
  7. This is the issue: I've told everyone that I had use MB to always look at the System Tray for the 'M' bat icon and make sure there is nothing but the solid blue color. Because if real-time protection isn't on, it changes. I guess I never was using/recommending MB when it was free, and until recently I don't think MB did this silent reversion to Free version. So, while you can have Premium and get a warning that you don't have real-time protection, apparently you can't count on getting the warning as MB can decide to deactivate your Premium without any notice whatsoever, and the
  8. (I would add that on this machine where the software is totally gone, I have an 'instlrupdate' folder in the Malwarebytes Tree that has an mb3-setup----3.8.3... executeable sitting there, and it is impossible to delete even with administrator rights. This file has a date stamp of July 18, 2019, and I would guess that's when MB got uninstalled - probably as MB decided it should update itself (unattended?) and probably ran into some issue. This is unacceptable. But par for the course with MB.
  9. I have a machine (that is primarily unattended) that has had the same damn thing happen on more than 1 occasion. Utterly ridiculous. Completely disappeared from Desktop, System Tray, and Add/Remove Programs (Windows 7). I AM ROYALLY UPSET with this. This is totally unacceptable, and 1 of the reasons why I will not continue to recommend MB. Support is pretty worthless/useless at MB.
  10. Still think this behavior is insane and potential legal liability for MB........... Beyond insanity to take up resources (and sending telemetry to MB?) for free version when it is just as convenient to put an icon on desktop to start up the software. I know how to make it not start with Windows and how to stop it when it's in the tray - but most of the people I'm dealing with do not.
  11. WHY would anyone want MB running in System Tray all the time when it has reverted to FREE version with NO REALTIME Protection? The de-licensing that is happening doesn't go to a trial with real-time protection, it goes to NO realtime protection, but still shows the system tray icon as if you are protected? That's crazy! And I never thought that was the case.
  12. First, let me say that I appreciate the apology/post by Bdubrow currently at top of this forum about the licensing system change. Second, I'm not yet convinced I want to keep doing biz with the company - still haven't resolved devices/licenses, problem exacerbated by this hitting at same time upgrading/replacing some of the computers. But, the main reason for this post - it appears to me that with the newest/newer versions of MB, the system tray icon gives no indication that the Premium version has been reverted to Free. So, all the people I've told to "make sure you see the bat icon
  13. I will do final update to my post -> Thanks to the volunteers in this forum who have been way more helpful that MB Support. I never did get a call or email or contact from a support manager, and there never was anything other than this, rec'd yesterday from support after FIVE days: "Yes unfortunately you will have to deactivate all of your machines and go back 1 x 1 and activate them each and manually enter the names yourself."' Not helpful at all. I also figured out that to remove a credit card on MALWAREBYTES OWN WEBSITE, I had to first find my Cleverbridge R
  14. (New unplanned addition to my to-do's: starting right now, remove MB and try other products to replace MB. I don't see a way out of the MY ACCOUNT portal mess in a timely fashion and then check AV-TEST results scares me as MB seems to do relatively poorly compared to competitors.) HOW do I change my subscriptions to NOT automatically renew? I do not see any way on MY Account. And, there is also NO WAY to remove my credit card info since My Account says can't remove a credit card that's linked to automatic renewal!
  15. Not all of them. I can't do it all at once because of location/time zone and schedule issues.
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