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x64

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  1. From the links below, it looks as if Kaspersky 20 patch F and Kaspersky 19 patch J both primarily address vulnerabilities in their software. As the Kasp19 patch J postdates Kasp. 20 patch F, then If the issue is present in the patch J, I'd be surprised if they'd fixed it in patch F.... Info about Kaspersky patches....See... https://community.kaspersky.com/kaspersky-internet-security-13/new-patch-f-for-kis-2020-5734 (relevant thread of Kasp. forum - interesting post from @richbuff in there - Patch "G" soon...- but no info on content if that.) https://support.kaspersky.com/14378 (Kasp. 20 rel notes) https://support.kaspersky.com/13875 (Kasp. 19 rel notes) Do we now have a FIRM picture that patch J for Kaspersky 19 introduced the issue for Kasp. 19 users? (I've seen, I think one post here that I took as probably credible, plus @Exile360's assertion that it was affected in the very useful post above (thanks). I'm advising a (remote) person still using KIS 19 (we have MWB Ransomware module disabled for now), and am still looking for more evidence that patch J is actually affected.
  2. I use it, and yes, it's good and safe. Obviously be sure that you download it directly from the author's site.
  3. Note - THE OP's issue sounds very much the current issue with the latest kaspersky patch for Kaspersky V20. (patch e). If you are running Kaspersky, try disabling Ransomware protection in MB. Afterwards, you will need to log out of your user account, then use the "Restart" option from your login screen to reboot. Then try FF again.
  4. After disabling Ransomware protection, Log out (and ensure that any other users from that PC are logged out as well (not locked -they must be fully logged out). Then, from the login page, do a Restart (Not a separate Shutdown followed by a power on). This will ensure that resources locked by the deadlocked processes are released, and that Windows is reloaded cleanly.
  5. Comment: I've also been affected by this (for quite a while). I'm not posting this for direct support - more to add information to aid localisation of the issue. For me, my win 10 PC is now my secondary PC as I moved to a Mac a couple of years ago. As such the issue was annoying to me but is not critical enough to spend time raising my own support incident (although at the time indicated below, I did start gathering evidence to raise a call). The issue was Firefox locking up in the "Save As" dialogue when downloading a file. For me a clean install of MWB did not help (I did this at the same time as doing a Kaspersky upgrade - I fully removed/cleaned both from the system before reinstalling MWB first (recreating the issue) then reinstalling Kaspersky. This was about six months ago. I've not done any controlled testing recently (and I don't have time to do so now). For me disabling the Anti-exploit protection worked around the issue. I tried disabling individual AE protection elements to mitigate the issue, but none provided relief. Only the master AE switch was a 100% fix (obviously not ideal).Otherwise failure probability varied - maybe 30%-50% of downloads. My system - Win10x64 (1803) Would gave been updated to current, MWB was premium with latest component version for the time. Kaspersky version not relevant as I have seen the issue with it uninstalled and cleaned from my system. Firefox would have been latest version for the time. I do recall that the problem was present over s couple of major MWB version numbers and component versions, leading up to the indicated time. Apologies for the vagueness of the timing and version numbers reported here. This was several months ago. If there is a cause for this identified, I would be interested in the fix. x64
  6. Since updating my Windows 10 PC to 3.4.4 (Premium-Lifetime licence), I've noticed a couple of instances of files being locked open without reason. I'm not looking to any troubleshooting of the issue or investigate more deeply at the moment as I now mainly use a mac, the Windows PC only being turned on occasionally for certain tasks. This is more of a heads up as i don't see other posts about the issue yet. Incident 1: After attaching a USB drive to the PC and copying a 20GB incremental backup file to it using Windows explorer, the USB drive would not eject (usually not a problem under the previous MWB release). Stopping Malwarebytes by using "Quit Malwarebytes" from the system tray icon freed the lock and the drive then ejected normally. I did use Nirsoft's 'ofview' application to few open files on the drive - there were some but I do not recall the details. Incident 2: I was tidying up files in an area where I archive download files. I attempted to move some old versions of Zyxel router firmware (both zip archives and folders containing the extractions of those zips) into an 'old versions' folder. I experienced a few files that would not move 'Try Again' would not help (even after a minutes or so to allow the issue to clear). I had to skip the affected files. "ofview' confirmed the files were held locked. Again, stopping Malwarebytes by using "Quit Malwarebytes" from the system tray icon freed the lock, and I could them move the files. I'd not handled the files that were locked in the Windows session in any way prior to moving them - they'd been untouched for several months prior to the move attempt. Windows 10 pro 64 bit (v1709), Malwarebytes premium 3.4.4. Kaspersky Total security 18.0.0.405(g) with Malwarebytes exclusions added. Macrium Reflect 17.1. i7-6700CPU, 32GB ram. Recent changes - Upgrade MWB from previous version to 3.4.4, March Windows 10 updates, Office 2016 March updates. x64
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