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  1. thanks. I have completed the removal and re-install + the suggested add-ons... so far, things seem fine.
  2. I did NOT complete the above steps, but have come back to report this... machine seems VERY sluggish after 24+ hours... mozilla keeps crashing. If I shutdown, restart things seem better, but eventually it falls back to system being sluggish for basically any commands, mozilla or any other program... any thoughts? thanks
  3. thanks Kevin... lot attached... so far, things appear to be "normal", but I have not used it much at this point Fixlog.txt
  4. Okay - I am back. The Sophos came back "clean, 0 threats found" The FRST files are attached. Thanks for the help - let me know your thoughts on those. FRST.txt Addition.txt
  5. thanks for the help. I ran mbytes, AdWcleaner, and JRT so far (logs attached). Sophos is running now and I have to leave for the weekend unfortunately. I will post that log and run FRFT when I return on sunday. thanks mbytes.txt JRT.txt AdwCleaner[C0].txt
  6. We encountered a fake "harddrive deletion" virus on our web browser (firefox with noscrpit) the other day asking us to call some BS number for service... I download Malwarebytes and thought it had taken care of it... however, now computer is sluggish, hasnt ever been like this in the 2+ years I have had it. thanks for any help Addition.txt FRST.txt
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