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About anyWARE-Mainz

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  1. Well, but how to obtain "beta-updates" via OneView or Nebula console? As HangingWithDan wrote: Same issue we had on 3 different computers, word and excel, on different days. Regards, Daniel
  2. @LiquidTension No such file. Just a folder "*AppData\Local\Temp\mwbE39D.tmp" with a lot of files inside.
  3. @LiquidTension I will have a look into it. @alexl010 Yes we do. Did you find the source and a solution for it?
  4. ... and apologies - wrong forum as I see at the moment. Please move the thread to the business forum / endpoint protection. Thank you.
  5. Btw. - I can not edit my post, so this is, what the Support Tool says (see screenshot):
  6. Hi LiquidTension, where may I Upload the Log - any specific mailaddress? I will rather not upload them public.
  7. Hi, we got 2 different detections in the past 2 weeks on two different clients. Today it was: 1) Malware.Ransom.Agent.Generic C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Excel.lnk Blocked By Real-Time Protection 2) Malware.Ransom.Agent.Generic C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE Blocked By Real-Time Protection One or two weeks before before it was "Winword.exe" on a different client. The Product had to be repaired - restoring the .exe did not work. This is urgent, because just restoring out of quarantine does not work. R
  8. The Excel Addin does not help, but the Resful API documentation would be helpful. Where may we get the documentation?
  9. Hello, thanks for your reply. The SQL-Database is only used, when on-premise. The Cloud-Console does not give "backend-access" as far as I know?! ... so there's the need of some kind of API or a possibility to get some client-information through local databases/registry. Did I write into the wrong forum? I thought, this is the right place for the could-variant. Regards Daniel
  10. Hi, as a MSP we use different monitoring-solutions. How may we/the monitoring-provider get informations about the Malwarebyte client-status? Regards Daniel
  11. I like to push this, regarding the time that has passed. Still no export/import option for settings? We like to use exclusion-/settings templates over all of our customers and have the need for documentation, so exporting into different formats is still important and import also. Beyond that a simple but effective documentation feature of all important settings would be great. Regarding the european law, auditors need documentation - especially for decurity products. Regards, Daniel
  12. Hi, as msp, we have some dificulties, to manage malwarebytes. First problem, we may not use one same mailadress for different customers as login. Our cusomers do not maintain their installations, but we do. Second, we may not send a on demand report to our ticket-system (no variable mailadress and no subject to enter). Reports will allways be mailed to the account-mailadress. Also a multi-tenant console would be great, where we may manage all of our customers. Any future plans for this? Is there a way to achieve our goals? Regards Daniel
  13. [...] You previously stated "Granted, we've never turned on active protection which may be the key " Correct - If you configure this, you are running the MBIR plugin which has zero IP blocking capability and would see no symptom [...] No, that was Kalrand (but interesting for me, too). I'm wondering, if we use "active protection" - I'm not sure, but I think "yes", if it is the term for "real-time protection". I like to provide some more information (did not want to hijack this thread, but it was interesting/informational - especially most bigger companies use more than 2 or 3
  14. Thank you for the information, but I'm confused. There are situations, where you do not enter or do not enter as primary the DC/DNS it self. There are also multiple Microsoft articles or articles from other IT-Pros, that differ a lot. Just two examples: https://blogs.technet.microsoft.com/notesfromthefield/2008/03/25/dns-client-configuration-for-windows-dns-servers/ https://www.dell.com/support/article/de/de/debsdt1/sln155801/best-practices-for-dns-configuration-in-an-active-directory-domain?lang=en The MS article you refer to also says: "A combination of the two s
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