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About bill_k

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  1. Hello Yas, Regarding your licensing issue I'd suggest following the instructions provided in post #2 above: Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get helpIf you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Best regards, - Bill
  2. I believe the change you noticed to the appearance of MB is due to the most recent Component Update package 1.0.391 which was released last Monday and shouldn't be a cause of concern. Some issues regarding text spacing and scaling on the new screens are actively being worked on. I'm afraid I can't be of any help regarding your subscriptions, someone from MB customer support would be best to address that. Hope this helps!
  3. bill_k


    ^^^ +1! ^^^
  4. bill_k


    It really is a deal killer for many, as a longtime MB user with a lifetime subscription I've uninstalled it as I'm not willing to live with BSOD failures or deactivating functionality. 😞
  5. Chris-G - The NETIO.SYS BSOD issue is still being worked on and tracked in this thread.
  6. bill_k


    I can't really blame you and give you credit for enduring the BSOD failures this long! Hopefully MB techs have enough data on this problem at this point to be able to debug the issue.
  7. bill_k


    Devin - Thanks for confirming that resolution of this issue is still being worked on. Keep up the good work!
  8. bill_k


    Is this NETIO.SYS BSOD issue resolved by the recent release of components package upgrade v1.0.391 announced here? TIA!
  9. You will find the current status on MB blocking of ucarecdn.com in this thread. Hope this helps to explain the situation you're encountering.
  10. bill_k

    Cant Activate Premium

    I recently had the same problem, but when I changed the alpha characters in the key to lower case the activate option appeared so you might try that. Hope it works for you, but if not the MB team may have to resolve your license activation issue.
  11. bill_k


    Any updates on this issue? A major audio website (Audiogon.com) is still being flagged for accessing ucarecdn.com. I realize I could add an exception in MB but don't want to if there's a valid issue to justify the block. Thanks for your kind support!
  12. @exile360 - Thanks very much for confirming the source of this behavior and that there's no reason to be concerned. 😊
  13. @MarshallO - I experienced exactly the same situation and nothing appears to be wrong. I would expect that the explanation from @Firefox is correct and hopefully the problem won't recur.
  14. bill_k

    Hats off to Malwarebytes TEAM

    I've tried using the various versions of 3.0 since its initial release, and had to uninstall each of them due to excessive resource usage. When it was installed and active on my Windows 10 system activity was so high that my PC's fan was constantly cycling to the highest speed to dissipate the additional heat. Finally after installing the latest 3.0.6 CU3 it is running on my system without any significant performance impact, and even full scans are completing very quickly. So from my perspective it looks like you've resolved the major performance impacting issues and I look forward to being able to continue running it on my system with the latest released updates. Once again I'm glad that I have a lifetime premium subscription. Thanks for your continued effort and support of MB!

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