kenpojosh

I started posts on TechNet and Bleeping Computer as well. Found another on Reddit that I have been adding comments to. This seems to be an international issue affecting Win 10 computers. - I've seen a few thoughts about WIndows Defender floating around or the Windows 10 Fast Start it does when the PC boots / wakes from hibernation, etc.

I don't know how to describe this topology. Physically the network is diverse. We have seen about 300 calls so far today from customers who use about 40 different Internet providers around the country. These are Cable Modem users, DSL users, Fiber connections, etc. Most of these customers have a modem and a router and are connected thru a wired or wireless connection. They don't have complex systems or anything beyond a modem / router and their devices. They just notice when a device doesn't connect. We get on the PC and find it has a 169.254.X.X link local IP.

My issue is not how the auto-config IP issue occurs. Our call volume here has increased by 50% or more here in the last two days because of this issue. We haven't been able to nail down a particular network card or router or driver update, but it sure seems like something happened to affect all of these computers.

I work at a place that takes calls for customers with computer issues. We've been seeing quite an increase in calls the last couple of days. The common theme is customer’s computer is pulling a 169.254.X.X IP Address and getting an error “Invalid IP Configuration” as a result. The majority of the reports are from today (Dec. 6, 2016) but we had some reports from yesterday too. Customers are from all over the midwest with some in Texas, Utah, Nevada as well. What We Know: 169.254.X.X IP Addresses Primarily Windows 10. Seen some Win 7 as well. Customers have different Internet providers. Essentially fixed by releasing / renewing the IP Address. This can be done a few different ways. Winsock Resets, ipconfig/release & renew, etc. No known Windows Updates. Last updates I found were pushed out nearly a month ago. Random routers so we can’t fault a particular router type. (Netgear, Linksys, Gigacenter, Belkin, etc.) Random AV programs. (SecureIT, Norton, Avast, McAfee) Seen a couple different types of Network Adapters, (Realtek, Intel) Just posting to see if anyone else has seen this and can think of any reason for this to be happening.