user600

Thanks Kevin, I will definitely read this and have the laptop's owner read it too.

Yes I ran Sophos AV, no threats found!

After an entire day of scans and following your directions to the letter, I was able to remove both interenet optimizer and the shopping helper smartbar, along with some other threats the removal softwares detected. I have attached all the logs requested. Chromium remained, I guess because it had all the certificates of the actual real chromium browser, but I was able to remove it using these steps. http://guides.uufix.com/how-to-remove-chromium-browser-from-pcs/. Thanks a million I would have never been able to clean this system without your help Kevin, User600. If something is still wrong please let me know! I have notifications turned on for this post. FRST.txt Addition.txt MalwareBytesLog.txt AdwCleaner[C3].txt Junkware Removal Tool.txt

Hi if anyone can help me remove Interenet Optimizer that would be great. It also keeps opening "Chromium" on startup which looks alarmingly similar to chrome. Other programs I don't recognize and can't uninstall: Shopping Helper Smartbar Shopping Helper Smartbar Engine I already ran a FRST scan and I'll attach that here. I also ran the adwcleaner which removed 601 threats. I also installed AVG antivirus which cleared up 8 viruses. FRST.txt Addition.txt