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Learner2016

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  1. This link bellow seems to address issues that I am experiencing. It suggests I remove taskeng.exe manually, and that I download plumbytes to removed unwanted adwares and such. Is this something that MalwareBytes would recommend? or if you have similar tools that I can down load? http://blog.removevirusnow.org/taskeng-exe-removal/
  2. Thanks, I have not seen that problem again since Monday, and I believe that I am running the latest db: V2016.12.06.09
  3. Right now, my biggest fear is the popups, which may be unrelated to the sv.symcd.com issue. the taskeng problems we experienced before we reconfigured the laptop could go as far as disabling MalwareBytes. Whatever was causing the taskeng.exe to open a command prompt window made our laptop performance progressively compromised. I believe that we did not solve the problem by reconfiguring the laptop and upgrading the OS. Please let me know what sort of debugging tool I can use for the taskeng.exe problem. Thanks!
  4. In the past we saw popups with command prompt Taskeng.exe. The popups quickly disappeared before we could do a screen capture. MalwareBytes and Windows Defender were not able to catch anything. We re-configured the laptop by reverting the Windows 7 operating system back to the mfg state, and then re-added software apps that we own, We also loaded data from a back up copy. We then upgraded the os to Windows 10. It was fine for a while until a few days ago, we saw malicious website protection messages from Malwarebyte, and outbound traffic to a known malicious domain was blocked. The taskeng popups came back just now. Once again scan with MalwareBytes returned nothing. What should I do now to eliminate the problem? Here is the relevant log entries on the blocked traffic: Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe, Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe,
  5. MalwareBytes blocked outbound traffic to sv.symcd.com when I did not have any browser up. It would suggest that my system is infected but the full scan did not find any problem, Here is my log (with personal information removed) Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe, Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe, Does this mean that the file: "C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe," was infected? What can do to remove the source of the problem (Malware)?
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