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_Ken

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About _Ken

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  1. I think I should be good to go from here. Thanks for all of your help. It is very much appreciated. Have a GREAT day!
  2. Hi Kevin, Here is the log info you requested (The one with the date, I did in safe mode. I ran it again in normal mode [fixlog.txt]: Thanks, Ken Fixlog-12-1-2016.txt Fixlog.txt
  3. Hi Kevin, Sorry for the late reply....I had to leave town for a few days. Just ran the FRST. Hope that you are still willing to help. Here is the info you requested Thanks again for your help. FRST.txt Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 30-11-2016 Ran by HASadmin (administrator) on DESKTOP-QIK8IAN (30-11-2016 18:57:29) Running from C:\Users\HASadmin\Downloads Loaded Profiles: HASadmin (Available Profiles: HASadmin & Ken & Selena) Platform: Windows 10 Home Version 1511 (X64) Language: English (United States) Internet Explorer Ver
  4. Hi Kevin, I ran the FRST program as direct and the info you need is listed below. But I thought you out to know that the program tried to install a virus/malware that Trend Micro picked up. It is called: HEU_AEGISCS986 FRST.txt file: Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27-11-2016 Ran by HASadmin (administrator) on DESKTOP-QIK8IAN (27-11-2016 12:52:21) Running from C:\Users\HASadmin\Downloads Loaded Profiles: HASadmin (Available Profiles: HASadmin & Ken & Selena) Platform: Windows 10 Home Version 1511 (X64) Language: English (Uni
  5. Hi Karen, Glad you're up and running again. Hope your browser issue is gone for good!
  6. Hi Karen, I had a similar problem, where something on my computer keeps trying to connect to guruaid.com, a malicious website that is blocked by Trend Micro (Thank God). Malwarebytes nor Trend Micro can find the source. After some research, I found that I can help myself by blacklisting or blocking the file from "phoning home". If you're on Windows, you can edit the host file to add searchtabnew.com to the list of websites you want to block (see attachment). 1) Go to: C:\Windows\System32\drivers\etc and copy the host file and save it to your desktop (It will not have
  7. Hello, 1) I am starting to receive website threat notifications from Trend Micro every time I run Malwarebytes application (see attachment). The website it's trying to reach out to is guruaid.com. For example: 11/26/2016 6:06 PM,http://www.guruaid.com/antivirus/support_for_malwarebytes/malwarebytes_antivirus_help_support.php,Dangerous Page (49),Rated Dangerous,Protection Against Web Threats When I Googled guruaid.com, of course they have several bad reviews and Trend Micro considers the site to be dangerous. 2) Yesterday I started noticing that when I clicked Update Database, Ma
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