jimsarles

Hi, Is there any reason why this church http://opendoorexperience.com/ would be flagged by Malwarebytes as riskware? Thanks, Jim

Hi, I have EaseUsToDo Paid Home Version and the program wants to install an update. I receive the message below about Malwarebytes blocking the website due to a Trojan. Can I ignore this and put it in the exclusion list since it's the paid version? Thanks.

Hi, My Kaspersky password manager started freezing on Sunday and Kaspersky had me run a troubleshoot and they said it's because of Malwarebtyes. I included the message below. They are telling me to uninstall Malwarebytes. Thanks Thank you for getting in touch. From the report, there are incompatible software installed on your computer. Please uninstall Malwarebyte. Follow this guide to uninstall all traces of Malwarebytes Anti-Malware: 1. Download the Malwarebytes Clean Uninstall Tool: http://downloads.malwarebytes.org/file/mbam_clean 2. Run the file you downloaded in step #1. 3. Restart the computer when prompted.

Great thanks for that info. I feel safe now.

Hi I just started using the site app.tradersync.com on a trial period and I will possibly be purchasing a subscription. I'm concerned because I got the message below today after adding the browser guard to chrome. The strange thing is that last week kaspersky blocked it too and after emailing them they determined it was a false positive. If I purchase the program subscription from them I will be accessing the site every day. Should I be concerned about the site? Thanks

Great. Thank you that sounds good to me.

Hi. I had all kinds of Windows 10 freezing issues in the past because of the ransomware protection being on. Once I turned it off Windows went back to normal. It took a great deal of time to get to the bottom of it. When the update was available and installed things went back to normal. Now after installing this new 2004 build last night many of the same issues came back. Programs freezing, chrome tabs freezing, outlook issues, task manager freezing windows freezing in general on both my desktop and laptop. I checked the beta version in both and they are the most current so I turned off the live ransomware protection and everything went back to normal. Should I leave it off until a new MalwareBytes update is available or go through the uninstall and clean install of MalwareBytes? I really don't want to go through all that work if I don't have to because it's time consuming and just another thing to have to do... Thanks.

Thank you for this info. I started to do this today but the only thing I'm confused about is I've never had sync turned on. I just created a google account to follow a few things. So in the instructions since I don't have sync on would I turn it on and then follow the steps or is there something else I should do since I don't have it turned on? Thanks

Hi. Is this something I should be concerned about? I had about 15 chrome tabs open, when 10 messages of this showed up, so I don't know what website this was referring to. I attached an image too. Thanks. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/28/20 Protection Event Time: 5:32 PM Log File: 1bdc9d68-a133-11ea-bc45-bc5ff4ea2c44.json -Software Information- Version: 4.1.1.71 Components Version: 1.0.927 Update Package Version: 1.0.24614 License: Premium -System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Trojan Domain: socket.24live.co IP Address: 192.241.184.21 Port: 443 Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end)

Hi, I've used Bandicam for years and today when I was updating my PAID program Malwarebytes blocked it and quarantined it. Is there something the company is doing now that's different that I need to be concerned about or is this a false positive? https://www.bandicam.com/free-screen-recorder/ Thanks

Hi @tetonbob. I did the beta update on both machines and everything seems to be working great! Sorry I didn't realize I needed the beta update. It feels great to have the full protection again. Would you recommend staying in beta mode for other future updates?

mbst-grab-results.zip

mbst-grab-results.zip

Hi @tetonbob. I've attached both logs. The first 8.8mb is from my desktop and the second 3.9mb from my laptop. Thanksmbst-grab-results.zip. mbst-grab-results.zip

Thanks for the reply. I tried this on both my desktop and laptop after rebooting and experienced all the same issues as before with Chrome, Firefox, not being able to turn off the PC, freeaes etc. I went ahead and turned off the Ransomware again and everything is back to normal. I tried multiple times just to make sure with reboots and turning it back on and experienced all the same issues.