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About JoelS

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  1. I had blue screen crashes starting three months ago, right after the Creators update of Windows. Forum assistance made all sorts of recommendations, most of which I tried and which did not work. I took it into the shop and paid a fair piece of change to diagnose. As their first step, they uninstalled MBytes and never saw a repetition of the problem. On returning it home, I re-installed MB. Within a day I had a black screen crash (computer becomes unresponsive). On re-starting, Malwarebytes failed to boot properly (several times) and finally locked up. It kept complaining about not being able
  2. Assorted BSODs: 10/20: Kernel Security Check Failure 12/12 Clock Watchdog Timeout 12/15 System Service Exception 12/15 Critical Structure Corruption 12/19 Clock Watchdog Timeout PerfmonRpt-12-15-17.7z SysnativeFileCollectionApp.zip
  3. When trying to follow the link in the thread, I get the reply Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista Sorry, there is a problem The page you requested does not exist Error code: 2S100/6 Could you please update the link? Thank you!
  4. I followed your instructions and successfully ran PerfMon and Sysnative. When I got to the link for posting results from these, I get a message that the page does not exist. What PerfMon said was that a service had stopped ungracefully, resulting in a third of events not being logged in the event log.
  5. Ron, I have been very hesitant to rely on just Defender. So--forgive me-- I haven't done as suggested, hoping that somehow I could solve the problem in another way. I also did not have blue screen crashes from Dec. 7th until Dec. 13th. So, even if I had turned off everything except Defender, we would have gotten a false sense that the problem had been solved. Last night I had a BSOD listing Clock_watchdog Timeout as the cause. Following instructions on the WIndows Forum, I ran Driver Verifier. This turned up as a Driver Verifier Error MBAM Chameleon.sys. Could this
  6. This does not seem very safe. But I will see what I can do.
  7. Ron, I tried the Components Update on Computer #1. I had two blue screen crashes thereafter. After the second, Malwarebytes and my antivirus suite did not come up. I had to restart again. Could this represent a conflict? I have Malwarebytes on a brief delay, since I have had some problems there before. I have not yet observed another crash of MBytes after startup, however. I scanned again using Sophos. This time, aside from tracking cookies, the only thing it came up with as suspicious was Farbar (FRST64.exe). Just to be thorough, I ran AdwCleaner. Nothing.
  8. Farbar logs for computer#2. Addition.txt FRST.txt
  9. AdwCleaner log from second computer attached AdwCleaner[C0].txt
  10. MBytes log from second computer (also suffering unexplained stoppages of Web Protection) attached. MBytes report#2-11-30-17.txt
  11. Finally, I should note that the same problem (Malwarebytes crashing) has now occurred on a second computer. When I am able, I will go through this sequence with that computer. Perhaps we will find something there.
  12. I have not previously done the Farbar, so thanks for this. Here are the requested files. Addition.txt FRST.txt
  13. Also, as mentioned above, I had run AdwCleaner. Nothing was found. But I repeated it. This is attached. AdwCleaner[C0].txt
  14. Please don't dismiss this as traces of an old piece of malware. There is a real problem with MalwareBytes crashing. The version is current and the machine is scanned daily, and the settings should detect PUPs. The most recent report is attached. MalwareBytes Report-11-30-17.txt
  15. For about a month, I have been getting messages that Malwarebytes web protection is turned off. When I try to turn it on, it will not turn on. The computer has to be restarted. I have also been getting Blue Screens of Death. I have scanned the computer with Malwarebytes, AdwCleaner, Kaspersky, Windows Defender, and Sophos. Of these, only Sophos detected anything at all; a PUP called Softonic. First, Malwarebytes is, according to Malwarebytes, supposed to detect Softonic. So it's really disturbing to find that it isn't. Second, any suggestions as to what to do?
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