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Everything posted by sm7

  1. I am running Win 7 and cannot do the update. Earlier an update from Microsoft damaged my computer and locked me out of my Users. I could not get into my system forweeks , I finally got help from Internet Helpers. I stopped updating per this problem but I'm planning to get a new system soon just not right away which I will get Win 10 most likely. I downloaded the Malwarebytes for Windows legacy build "By not updating to the Windows 2019-09 Security Update, endpoints will continue to receive protection updates, but will not receive software updates." Does this statement mean I'm
  2. Aura thank you for replying and reviewing my logs most appreciative . I'm going to go back to your first suggestion even though I've tried this but I've found some additional info which I have linked. Since you have said I'm not infected hopefully this will help me. It includes Restore in safe mode Ive attached the link. http://www.expertreviews.co.uk/software/8070/how-to-fix-a-windows-10-8-7-or-vista-corrupt-user-profile-the-user-profile-service If you can look back in on me I might have an expert questions... Thanks again.
  3. Hi Aura, Thanks for responding Everytime I log in now I go in as Temp User only. I go Computer/C/EndUser/Scott to get to my Info which is all in folders. This Temp User is 2016 dated info. The system will only utilize info in the Temp User which there are no restore points. Where would these Restore points be in my info when I described as Computer/C/EndUser/Scott ? My DeskTop is gone and I’m booted in as a New User(Old Windows Look) with no Restore points I'm not directing this at you. My question is why can't someone tell me if my logs have anything questionable in them to
  4. I'm not sure I'm infected. BleepingComputer looked at my MisToolBox logs and moved my post to AM I infected ? I have been waiting for almost 3 days for BleepingComputer To look at my FAR logs with no response. I have the Malawarebytes Premiuim Edition. Below is what I've done please help and direct me if I'm infected or if this is a Win 7 Admin User Prob. Please help Thanks Win7, 32 Bit Days ago my computer booted up and my desktop was rearranged. Then I was booted up as Default User. I reboot w/F8 and was back in my Admin Profile. Again today booted into Default Profile. I re
  5. I have install Recommended updates and the system is already running better. I will run some of the utilities you suggested and get back with you. Thanks for recommending the updates. I had done all critical updates but not all recommended updates.
  6. Hope i did this right ? Perform report ... not sure the zip was created i didn't see anything abt this report? Regarding : FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504 I have been shutting the system down because the systems locks/freezes/spinning circle. Thanks Admin.zip SysnativeFileCollectionApp.zip
  7. Thank you usasma for responding. I will send you the reports in a couple of days due to travel. After that I will be around this system all the time.
  8. I was told to place a thread here per kevinf80. System: Win 7 32 bit(using Purchased Malwarebytes, CC Cleaner, Spybot, Micro Essentials) Browser FireFox. Currently sometimes my system runs fine and then it freezes (spinning circle) and then I must turn power off and reboot with F8. Discription of current problem: Sometimes program will not load on boot, Malwarebytes sometime will not complete full scan and freezes, computer freezes on backups, systsem freezes on some sites or when more application are open. I have attached Foxfire Crash Reports, VEW Scan Report, an
  9. Thanks i agree. I've waited awhile to work with the system and collected some more info and will crate another thread. Thanks for helping me get the Registry problem taken care of earlier during this thread. SM7
  10. My system is running better but it froze on Mon while watching a stream and i had to hard reboot. It froze on Tues morning upon Normal start I hard rebooted and it was good then. This morning Wed when my system booted all program icons did not load in bottom right hand corner(tool bar ?) i rebooted and all has been well so far after. I ran VEW right after so you could see the errors. There are errors and corruption... can you tell anything from this log ? Attachment VEW2.txt
  11. Here ya go. For some reason my Win 7 Auto Back UP settings were reset and I believe this helped create this freeze. I have my own Backup Seagate system and it backs up every other day. Log attached. VEW.txt
  12. My system had one more freeze up after all the changes (on Thurs) and DLs but after that one freeze up the system has been responding well and CPU% usage has been low with many applns open. Please keep this thread open for a couple more days. i have a few questions before you close the thread. Thanks for you help Kevin.
  13. Thanks for the follow up let me update you... good news. Once i was able to confirm Sophos ran clean on my system I wanted to make sure I had all Win 7 update available because there was a problem with Win 7 Updates svchost hogging resources. It hogged up 60% when looking for updates when set on auto. My machine would start making noises due to the CPU%. I had initially turned off Auto Updates due to this prob. Since you were able to find the reg key prob my system was freed up to down load updates but I could not get updates due to Micro problem (many user complaints). I had remembered
  14. Finally got Sophus to run Normal Start up and completed with clean. Attachment I stayed off the computer and did not use any resources. Also interesting not sure if this matters but when I pulled up MSconfig my system was in SELECT START MODE since i've been using it so I thought let me run Sophus once more with all drivers loaded ? it completed with CLEAN. Do you still need the CHKDSK ?
  15. Last question before I sent you CHKDSK. Why would the Sophos run in SAFE MODE w/Net and complete if the Drive has problems ?
  16. OK CHKDSK coming either in couple of hours or tomorrow. Do you believe this machine is safe as in my personal info at this time ?
  17. Thanks in that case I would like to run this check later today or at night. Then I will update. Is there anything else new I can try ? We found a reg key/or virus which helped ALLOT. My question is since this is an older machine and FF updated and when I looked into their trouble shooting one of the first things it said was make sure all newest drivers were installed. When I checked I was surprised to find there was a NEW driver as of 10/24/16 which is kinda along the time frame I noticed probs (FF crashed many times, now no crashes just freezing). I tried to download the driver and ins
  18. What you said to do is exactly what I'm doing right now in clean boot will update. Was there anything with this file ? Sophus froze at PARTIAL File NAME ( starting at mid of file name AppHang_(F3364BA0-65B9/RaRules.XML no sure what this file is. Had to turn off with power button F8 into safe to see what I would find.
  19. Update: After removal by Adw. All in NORMAL Mode 11/21 - Sophos(looked to freeze since window is small hiding file ext. So I tried to end program to unplug my external drives and program Froze. - MBAM was able to run in normal with nothing found. 11/22 All NORMAL Mode - Sophus froze at PARTIAL File NAME ( starting at mid of file name AppHang_(F3364BA0-65B9/RaRules.XML no sure what this file is. Had to turn off with power button F8 into safe to see what I would find. ALL Safe Mode -Sophus ran in 5 sec found nothing. Ran again took 30 mi
  20. Thank you. We could have been at this point 2 hrs ago if it wasn't for this additional boot prob. That's why i've been so cautious.. prob too cautious but seems to be going in the right direction now. Sophos looks like it will take awhile, then with MBAM. It looks promising now. TY
  21. ADW complete with attachment. The system seems to already be able to open items better ? I will go for Sophos now along with MBAM . AdwCleaner[C0].txt
  22. 1st threat found. I do not use this program and tried it only. 2nd attachment.
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