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cocochepeau

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Everything posted by cocochepeau

  1. Greetings, Thanks for the feedback. We're working on it. Please take a look at the following thread: Regards,
  2. Hi, This is a Chrome extension (related to Chrome Cast as far as I can see) - a safe one. It's currently not being detected by AdwCleaner nor Malwarebytes. So nothing to worry about. As fr33tux said earlier: When you say Edge is too slow, does it means that web pages are loading slowly or is it something else?
  3. Greetings, Did you get the chance to see the end of the cleaning process? Otherwise, can you please share the scan logfile generated by AdwCleaner? Regards,
  4. Greetings, Can you please share the cleaning logfile generated by AdwCleaner? Thanks.
  5. Bonjour, Ce problème est bien connu. Nous travaillons à sa résolution. Il devrait être corrigé dès la mise en ligne de la version 7.1. Vous pouvez tenter un nettoyage en mode sans échec. Cela ne fonctionnant pas à tous les coups, malheureusement. Cordialement.
  6. Greetings, The executable itself is updated ~each month and database updates are pushed almost every days. That's why you don't need to download it again and again anymore. About the "C:\AdwCleaner" folder. AdwCleaner needs to write some files such as Quarantine, settings, .. And we had some issues in the past with "C:\ProgramXXX". AdwCleaner aims to be used by both end users and technicians. That's why we keep it as a portable executable. Knowing that, there are two major use cases: End users can keep the executable where they wants it. They'll only have to update it from
  7. Greetings, WinZip Smart Monitor is indeed considered as PUP/PUA by AdwCleaner. It's not a false positive. Regards,
  8. Greetings, The PUP.Optional.AdvancedSystemCare detection isn't a FP. Please take a look at the following link: https://www.malwarebytes.com/pup/ And the Minecraft Forge FP will be fixed asap. Thanks,
  9. Bonjour, En ce qui concerne le crash d'AdwCleaner au moment du nettoyage, pouvez-vous essayer à nouveau après lui avoir demandé de décocher les éléments du registre détectés ? Il s'agit de ceux-ci : ***** [ Registry ] ***** PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36} AdwCleaner ne devrait ensuite pas rencontrer de problèmes au
  10. Greetings, Can you please give a try to the following beta version: https://toolslib.net/downloads/finish/1-adwcleaner/1042/ Regards,
  11. Greetings, Can you please try the following manipulation: Activate the debug mode (go to Tools > Options > tick "debug") Then, do a scan and a clean to trigger the crash Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer Thanks!
  12. Hello, Can you launch AdwCleaner, click on Tools > Options and tick "Debug". Then, do a scan,it will crash so just exits. Please share the file C:\AdwCleaner\AdwCleaner_Debug.log. Thanks,
  13. Greetings, This issue should be fixed with the latest database update. Can you please launch a new scan and share the generated logfile? Thanks. Regards,
  14. Greetings, Sure thing. We'll send you some more info asap. Thanks for your help! Regards,
  15. Greetings, Sure thing. We'll send you some more info asap. Thanks for your help! Regards,
  16. Greetings, I've removed the detection from our database. Sorry for the inconvenience. Regards,
  17. Hello, Sorry if I was not clear enough. You'll find the clean log file here: C:\AdwCleaner[Cxxx].txt (where "xxx" is the highest number you can get). Regards,
  18. Hello and sorry for the late answer. This is the scan logfile, do you have the clean logfile? (Something like "AdwCleaner[Cxxx].txt") Thanks,
  19. Thanks. Indeed, this is not a false positive. I do not recommend you to keep using AceStream. As Aura said, it may come with unwanted "features". Regards.
  20. Greetings, Just for information, can you please share the scan logfile from AdwCleaner? Regards,
  21. Greetings, Can you please share the clean logfile from AdwCleaner? Regards,
  22. Greetings, Can you try to reset Chrome synchronization: https://support.google.com/chrome/answer/1181420?hl=en Then, retry with AdwCleaner? Regards,
  23. Greetings, Can you uncheck this element from the folders tab and press the clean button again? Then, please tell me what happens. Regards,
  24. Greetings, Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected. Make sure Seed4Me VPN is also running. Then, do a scan and a clean. Seed4Me will be killed, it's normal. Reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log. By doing this, we'll be able to see what processes are killed by AdwCleaner. Regards,
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