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dcollins

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  1. dcollins's post in Malwarebytes finds all PUPs was marked as the answer   
    Each detection should have a name, many of them probably share the name. You can search for the name on Malwarebytes Labs and see more information about it: https://blog.malwarebytes.com/threats/
  2. dcollins's post in Notifications systeme status bar Windows 10 was marked as the answer   
    Check out this support article: https://support.malwarebytes.com/docs/DOC-1207
  3. dcollins's post in Wrong email used when signing up for premium license was marked as the answer   
    You'll need to contact our support teams at https://support.malwarebytes.com/community/consumer/pages/contact-us
  4. dcollins's post in mrcw was marked as the answer   
    This sounds like a security question for resetting the password. If you don't remember this, you'll probably need to contact our support teams directly from the following page: https://support.malwarebytes.com/community/consumer/pages/contact-us
  5. dcollins's post in ESET Report was marked as the answer   
    The picture above is what I assumed is happening. Malwarebytes is copying a suspected threat do some more scanning on it, and ESET is picking it up. You can safely ignore this error, and I'd recommend adding an exclusion for C:\ProgramData\Malwarebytes inside of ESET
  6. dcollins's post in Two versions of MBA was marked as the answer   
    Anti-Exploit only protects you against exploit attacks, not malicious websites or downloads that may just install malware. It would be better to remove Anti-Exploit and use the full Malwarebytes premium as that includes Exploit protection and more.
  7. dcollins's post in Support not responding to my ticket was marked as the answer   
    Someone should be responding to your ticket shortly. For key issues like this, it needs to be handled on our support site instead of the forums.
  8. dcollins's post in exe was marked as the answer   
    Please check your private messages
  9. dcollins's post in MWB 3.4.4 freezes computer was marked as the answer   
    As @AdvancedSetup mentioned, blocking those activation servers can cause some issues with the application.
    On another note, I see VMWare on this box. Is this a host for VMware or a virtual machine itself? I also see Acronis TrueImage running, can you try disabling that temporarily and re-enabling MB3 at startup to see if that fixes the issue? While it shouldn't be causing any issues, it'd can help us narrow down the cause.
  10. dcollins's post in [ RESOLVED ] MalwareBytes Error: 'Unable to connect to service' was marked as the answer   
    Let's try this please:
    Press Windows Key + R to open the run dialog In the box that  comes up, type services.msc and click OK In the list, find Windows Management Instrumentation, and double click it Change startup type to Automatic Reboot See if you can open Malwarebytes
  11. dcollins's post in Websites blocked was marked as the answer   
    Got your message, looks like you have the beta installed which is known to have issues. Please download and run mb-clean from https://downloads.malwarebytes.com/file/mb_clean which will remove the beta and install the latest release version again
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