Urbanspaceman
Members-
Posts
17 -
Joined
-
Last visited
Content Type
Events
Profiles
Forums
Everything posted by Urbanspaceman
-
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
Yes, thank-you, close the topic. -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
I sent a PM with all the collected data to one of the Gurus at Windows 7 forum who told me it is not MB3 that is hogging my memory. Simple answer: look elsewhere. You said that it was pretty normal, he agreed with you. I can stop worrying about MB3 as it appears to be functioning as it should be. Wanted you to know. -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
You used the term "infections" which is vague and could refer to a virus, a PUP et al; hence my erroneous conclusion. It is not "pretty normal" for your program. In the instance displayed above, it was a significant proportion of my total memory usage; in other instances it has been far, far higher: 84%, as I informed you in my initial missive. And this, while it was not actually doing anything - as was indicated by being shut down without change. 'Pretty Normal', while inactive, my system uses around 22% total memory. I do not want a 3rd party program grabbing big chunks of memory unnecessarily, then refusing to let them go without doing a re-start; it is not only unacceptable, it is decidedly suspicious. I will repeat my question from the previous email: what have you actually done to resolve my problem and warrant your response: "How is your computer running now?" ? MB3 makes some very alluring claims - in particular, regarding recent global attacks - and, as a consequence, I have been prepared to expend time, and pay attention to its proper functioning within my system; but I have to tell you: I am rapidly running out of patience. You have a reputation for troublesome products - and this is not a beta freebie: I paid for it and I expect it to behave appropriately; I should not have to tell you that. My subscription renewal is due very soon; I expect your product to be functioning satisfactorily before I consider buying another year's license. That is not unreasonable, is it? -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
Just booted up and here we are again: see attached screenshots. MB3 has a big chunk of my memory yet is not actually doing anything. Turning MB3 off does not release the memory; I have to do a restart to achieve that. After yesterday's exercises in adware and virus removal you asked: "How is the computer running now?" What did you actually do to potentially effect a cure? -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
I will need to observe activity for 48hrs at least as the problem was (as I first indicated) intermittent. I followed your instructions because I had to assume MB would not create problems while busy repairing them; however, the removal of my instant restore point script by Sophos was not appreciated. Fortunately, I have it stored and am able to re-install it: but I have to tell you, I am not inclined to allow clean-up programs free access to my system. You suggested I was harbouring viruses et al, would you please indicate where they appear in the logs I sent you, assuming some were found. -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
Att. Ron. I've now got this window appearing and boot-up: see attached. I click OK and a restore point is created but it should happen automatically. It appears Sophos removed it. -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
PS. I use Realnetworks to download online videos. I do not like it very much but I am not aware of an alternative. -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
Hello Ron. As far as I can remember this file: C:\Program Files\Instant_Restore_Point.vbs is something written for me to automatically create a restore point on boot-up which is what happens. Every now and again I empty the old points to save space. I've done everything you suggested and attached all the relevant log files. I had run the FRST earlier this evening but this is the latest log generated as is the Addition log. JRT.txt AdwCleaner[C0].txt SophosVirusRemovalTool.log FRST.txt Addition.txt -
excesive memory usage
Urbanspaceman replied to Urbanspaceman's topic in Resolved Malware Removal Logs
See attached mb-check-results.zip FRST.txt Addition.txt -
MB3 is grabbing huge portions of my memory. My standby percentage is around 22 - 27%; I just saw 84% with the difference used by MB3. This is occurring more and more often. What is wrong?
-
There's no zip facility shown in the 'send to' context menu. I've searched my computer but there is no win zip facility loaded. The folder is 54+ mb so it needs compressing.
-
My mistake: the anti-exploit is the 'Premium' version as well.
-
Yes, all three. I have the 'paid-for' anti-malware, the anti-exploit came free, as did the anti-ransomeware (beta)
-
Sorry, I have no idea how to accomplish any of the above. I thought I was being impressive when I managed to achieve a screenshot.
-
-
Will do.
-
I'm beginning to get frequent 'Can't Connect' notices on boot-up and the program doesn't open. Opening from start menu fixes it, but it is irritating and perplexing. What wants to connect, and to what?