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Erix

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  1. Gt-Truth, Thank you for your observations. You are absolutely correct, for the time being our Beta opt-in is only available to Premium Users. We have in the past occasionally shared with free Users a stand-alone installer that carries the Beta, however, we haven't put one together for this particular one yet, and by the time it would take us to do that we would probably already have a production release available. We are currently looking into what it would take to offer a Beta program opt-in for Free Users so we thank you for your patience.
  2. Erix

    Malwarebytes 3.5

    Just moments ago we have released a Beta for a new components package upgrade to our Windows 7 and later Users: v1.0.418 This release addresses a few BSOD and other issues originating from incompatibilities caused by our Web Protection Driver, it also includes a few User Interface enhancements, and a number of performance improvements. Thank you so much as always to all of our Malwarebytes Beta Users.
  3. Erix

    NETIO.SYS BSOD

    Hello Wayover50, Thank you so much for trying to work around this issue sir. Have you tried deleting the installerUpdate folder? It shouldn't nag you at all after that, you should be able to run 3.4.5 normally from then on: https://support.malwarebytes.com/docs/DOC-2465 I am hoping that helps and I apologize for the inconvenient experience our product is giving you. Ladies and gentlemen, our engineers are working very actively to find a solution to this problem and will be doing so during the weekend. Thank you so much for your patience and your cooperation. We will reach out as soon as we can. -Erix
  4. Virginia, Thank you so much for your patience, and apologies for not getting back to you sooner. We have been trying to reproduce this problem on our side unsuccessfully so far. Let me ask you a few questions while we keep working on it: You indicate the error message does not happen when ARW is set to "Off". Are you able to add an ARW exclusion for it? Is there another Anti-Malware product (other than defender which we see in the logs) running when the issue occurs? Is there any pattern or part of the game (or certain games) where it crashes you could identify? Anything that looks like steps to reproduce will help us. Please let us know, we believe it will help. Again, we apologize for the time this has taken, I see you reported the issue since a version back, and 391 has improved compatibility with applications accessing their online resources, but even though it is still giving you problems, the upcoming version will include additional improvements along those lines. -Erix
  5. A few minutes ago we have promoted another components package upgrade to our Windows 7 and later Users: v1.0.391 This release fixes the mbamchameleon.sys BSOD and incompatibility preventing certain 3rd party applications from updating, as well as it includes performance and stability enhancements, along with a small number of simple User Interface improvements. Thank you so much once again to all of our Malwarebytes community.
  6. Excellent point. I will keep the release announcement at the version level, however it is definitely worth it detailing the build and package number of the Legacy OS support MB3 in the FAQ article. Agreed, our XP / Vista users will have to find this site specifically and it is not as prominent as most publications, however with your help and the help of our community I am sure all of our XP / Vista users will be able to find the information needed going forward. Thank you so much.
  7. Moments ago we have released a new components package upgrade to our Windows 7 and later Users: v1.0.374 This release includes more advanced core protections that fix the system slowdown excessive memory use issue that required a reboot as a workaround. Thank you so much to all of you, our Malwarebytes community.
  8. Greetings! A new Beta available through our in-app Beta channel has just been released. This one aims at solving lingering web protection BSOD's that some of our Users experience under certain circumstances. We will be working closely with them to validate and /or improve our results. As always, thank you so much, -Erix
  9. Erix

    Malwarebytes 3.5

    Dear Beta Users, Thank you so much for your help, as you probably know we have released 3.5.1.
  10. We have just moments ago released Malwarebytes 3.5 for Windows Thank you so much to our 3.5.0 Beta users for all the useful and on point feedback relating to the interface, performance and stability, we have taken the time to address all this accordingly and as a result, it is now time to release 3.5.1. Performance/protective capability Added support for Hypervisor Code Integrity (HVCI) and Device Guard to meet Microsoft compliance requirements Improved the remediation process so fewer reboots are required Improved the accuracy of the Web Protection module Improved driver management for increased stability Continued improvements to overall protection, detection and remediation Usability Updated the dashboard design to better showcase Malwarebytes real-time protection features Updated Notification Center behavior to make it easier to dismiss Numerous other user interface and copy enhancements Stability/issues fixed Fixed issue where anti-ransomware module could cause high CPU and memory use Fixed an issue where Malwarebytes would open to the scan tab instead of the dashboard Fixed reported crashes related to Web Protection Fixed several translation issues Addressed other miscellaneous defects Thanks so very much again to our Malwarebytes community!
  11. Thank you so much for the heads up. Accordingly, we are currently addressing this item and close to release an update that carries the latest version of 7zip. Will keep you posted.
  12. Erix

    Beta 3.5

    Thank you for bringing it forward, just got the post out a minute ago. -Erix
  13. Greetings! We have a new Beta available through our in-app Beta channel 3.5.0 We’ve started rolling out upgrades for this version. If you are signed into the Beta setting and don't want to wait to be notified by the program that your upgrade is available you can always grab the upgrade manually by clicking Install Application Updates in Settings > Application (if you're running MB 3.2 or later). Here’s the list of changes / improvements in 3.5.0: Performance/protective capability Added support for Hypervisor Code Integrity (HVCI) and Device Guard to meet Microsoft compliance requirements Improved the remediation process so fewer reboots are required Improved the accuracy of the Web Protection module Improved driver management for increased stability Continued improvements to overall protection, detection and remediation Usability Updated the dashboard design to better showcase Malwarebytes real-time protection features Updated Notification Center behavior to make it easier to dismiss Numerous other user interface and copy enhancements Stability/issues fixed Fixed issue where anti-ransomware module could cause high CPU and memory use Fixed an issue where Malwarebytes would open to the scan tab instead of the dashboard Fixed reported crashes related to Web Protection Fixed several translation issues Addressed other miscellaneous defects Thanks!
  14. Appreciated folks of the Malwarebytes community, We have started today very slowly to ramp up this component update into our production channel. Thank you so much. -Erix NOTE: The final released version was 1.0.262.
  15. Peter which version of the product are you running? We believe it is 1.75 or 1.8. If this is the case an update to the computer's OS could have made the translation files unavailable.
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