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About Erix

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  1. Erix

    Malwarebytes got removed

    Hello Nate-Dogg: Sounds like you are referring to the tray Notification for "no threats detected". You can suppress that prompt by switching the Notifications setting off. This Functionality was released last August, versions newer than 3.5.1 with component package 1.0.421 carry it. It should work as you describe but please let us know if it doesn't seem to. Thank you so much.
  2. We have just started moments ago to propagate our Malwarebytes 3.6 Release We are proud and happy to let you know a new version of our product is now being made available. Performance/protective capability Improved detection and remediation Usability Removed default monthly Scheduled Scan in Free mode Updated the installer to allow installation to standalone Business mode when certain conditions are met Stability/issues fixed Fixed BSOD involving farflt.sys Fixed issue with exclusion involving short filenames Addressed other miscellaneous defects Thank you so much to our community!
  3. Greetings malwarebytes community, We have just moments ago promoted a new components package upgrade to our Windows 7 and later Users: v1.0.441 This release addresses a few specific urgent Issues: Fix for anti-ransomware failing to load when there is an exclusion on a removed drive Fix for the error relating missing DLLs that under certain circumstances could cause the UI to fail to launch Removed anti-exploit shield from Chrome due to Google’s new policy against code injection into Chrome Fix truncated text on some dashboard messages and labels Fix for excessive driver logging that could in some cases occur Thank you so much to all of you.
  4. Yes sir, you are correct again. Our websites are scheduled to be updated today. Thank you.
  5. Please allow me to take a stab at it. The .tmf files are part of new enhanced logging functionality. Some of the file name changes are likely coming from updates to our development tools, it is not debug information. Hopefully this will make sense to you. Thank you so much.
  6. Ladies and gentlemen, thank you so very much for for your comments, indications and excellent kind help. You are absolutely correct 1.0.421 is our latest components package update and it derives from the feedback we gathered during our 1.0.418 Beta, my apologies it took me a bit longer than usual to get to the announcement post, have done so a few minutes ago. Regards,
  7. We have recently promoted one more components package upgrade to our Windows 7 and later Users: v1.0.421 This release addresses a NetIO BSOD, and it includes improvements for compatibility, performance and stability, as well as some simple User Interface improvements. Thank you so much to all of you, our Malwarebytes community.
  8. Gt-Truth, Thank you for your observations. You are absolutely correct, for the time being our Beta opt-in is only available to Premium Users. We have in the past occasionally shared with free Users a stand-alone installer that carries the Beta, however, we haven't put one together for this particular one yet, and by the time it would take us to do that we would probably already have a production release available. We are currently looking into what it would take to offer a Beta program opt-in for Free Users so we thank you for your patience.
  9. Erix

    Malwarebytes 3.5

    Just moments ago we have released a Beta for a new components package upgrade to our Windows 7 and later Users: v1.0.418 This release addresses a few BSOD and other issues originating from incompatibilities caused by our Web Protection Driver, it also includes a few User Interface enhancements, and a number of performance improvements. Thank you so much as always to all of our Malwarebytes Beta Users.
  10. Erix


    Hello Wayover50, Thank you so much for trying to work around this issue sir. Have you tried deleting the installerUpdate folder? It shouldn't nag you at all after that, you should be able to run 3.4.5 normally from then on: https://support.malwarebytes.com/docs/DOC-2465 I am hoping that helps and I apologize for the inconvenient experience our product is giving you. Ladies and gentlemen, our engineers are working very actively to find a solution to this problem and will be doing so during the weekend. Thank you so much for your patience and your cooperation. We will reach out as soon as we can. -Erix
  11. Virginia, Thank you so much for your patience, and apologies for not getting back to you sooner. We have been trying to reproduce this problem on our side unsuccessfully so far. Let me ask you a few questions while we keep working on it: You indicate the error message does not happen when ARW is set to "Off". Are you able to add an ARW exclusion for it? Is there another Anti-Malware product (other than defender which we see in the logs) running when the issue occurs? Is there any pattern or part of the game (or certain games) where it crashes you could identify? Anything that looks like steps to reproduce will help us. Please let us know, we believe it will help. Again, we apologize for the time this has taken, I see you reported the issue since a version back, and 391 has improved compatibility with applications accessing their online resources, but even though it is still giving you problems, the upcoming version will include additional improvements along those lines. -Erix
  12. A few minutes ago we have promoted another components package upgrade to our Windows 7 and later Users: v1.0.391 This release fixes the mbamchameleon.sys BSOD and incompatibility preventing certain 3rd party applications from updating, as well as it includes performance and stability enhancements, along with a small number of simple User Interface improvements. Thank you so much once again to all of our Malwarebytes community.
  13. Excellent point. I will keep the release announcement at the version level, however it is definitely worth it detailing the build and package number of the Legacy OS support MB3 in the FAQ article. Agreed, our XP / Vista users will have to find this site specifically and it is not as prominent as most publications, however with your help and the help of our community I am sure all of our XP / Vista users will be able to find the information needed going forward. Thank you so much.
  14. Moments ago we have released a new components package upgrade to our Windows 7 and later Users: v1.0.374 This release includes more advanced core protections that fix the system slowdown excessive memory use issue that required a reboot as a workaround. Thank you so much to all of you, our Malwarebytes community.
  15. Greetings! A new Beta available through our in-app Beta channel has just been released. This one aims at solving lingering web protection BSOD's that some of our Users experience under certain circumstances. We will be working closely with them to validate and /or improve our results. As always, thank you so much, -Erix

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