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Erix

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  1. Malwarebytes community: We have just released a new Component update for your product, version 4.0.4.49 v1.0.750. As you know, if you don't want to wait, go right ahead and retrieve the update manually by clicking "Check for updates" under Application Updates in Settings > General. What is new in this version: Performance/protective capability Simple UI enhancements Stability/issues fixed Fixed: UI is blank when opened / blank UI when mbam.exe is launched Fixed: Staggered text under certain circumstances Fixed: WAC in w7 incorrectly reports MB4 as off / Incorrect MB4 status reported in WSC Fixed: Self-Protection Early Start prevents Windows Firewall Control UI from opening Addressed numerous other miscellaneous defects Thank you so much, -Erix
  2. Hello RTL: For MB4 going forward, a bit more similar to how we release Update packages, we should expect Component package updates to be more regular (and silent) as they will typically include granular protection functionality enhancements. This particular one (718) will only affect business environment messaging. Hopefully this helps clarify, thank you so much.
  3. EICAR According to the European Expert Group for IT-Security (EICAR) organization, the EICAR test file is a plain string of ASCII characters which can be opened with a regular text editor. EICAR asserts that antivirus products should detect any file that starts with the EICAR strings, which are the following 68 characters: X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* Detecting the EICAR strings doesn’t mean anything in terms of proving a products’ real-world effectiveness against threats. This experiment merely proves that the antivirus product can use a pattern-matching signature and trigger against a DOS file (not a Windows PE file) whose content starts with the above EICAR string. At Malwarebytes, we employ over 7 different prevention layers. Each layer has a specific objective in terms of disrupting threats at different stages of the attack chain. Most layers are signature-less and are designed to protect against the real-world threats our researchers observe in-the-wild, ensuring Malwarebytes customers are protected against prevalent and relevant threats. The detection or lack thereof of the EICAR test file is not representative of how our different vector blocking and payload prevention techniques work, both in pre-execution and post-execution phases of the attack. The MBAM engine does not need to deal with scripts because our anti-exploit, web blocking and application behavior engines are much more effective at disrupting script-based malware and exploits without relying on signatures. Most anti-virus products have to rely on signatures to detect and block script malware, which is exactly what you DON'T WANT your antivirus to do. There are many more obfuscation and signature evasion techniques available for script droppers than there are for binary malware. Therefore relying on signatures to detect script droppers or files like the EICAR test file, is actually damaging to your security. The fact that your security product detects EICAR with a signature should be a reason for CONCERN instead of success. Most modern script-based droppers and attacks are obfuscated anyways, so using signatures on scripts (as those signature detections for .JS ransomware droppers regularly found in VT) is largely useless and easily bypassed as compared to other protection approaches like those found in Malwarebytes for Windows. An EICAR detection proves that a product is able to use pattern-matching signatures and detect a type of threat that may have been prevalent and relevant over 2 decades ago. According to EICAR, a batch file that reads in another file and displays an “alert” message if it finds the EICAR string would qualify as a virus detection product. In summary then, Malwarebytes for Windows already incorporates world-class, next-generation anti-malware technologies. Our combination of signature-less and rules-based layered approach is far more effective than using AV signatures. Malwarebytes is able to prevent 0-minute threats and attacks without updates, even script-based, file-less, and other advanced attacks. We will not detect EICAR because EICAR is not representative of either today’s threat environment or security needs.
  4. Malwarebytes support for legacy Windows XP and Vista Operating Systems Malwarebytes 3.5, will continue to support legacy Windows XP and Windows Vista at the same level as we had with earlier 3.x releases. In order for Malwarebytes to better support these legacy operating systems we’ve designed Malwarebytes 3.5 with special compatibility features to allow on-going protection updates and other maintenance upgrades via a separate development track. Malwarebytes does not recommend running operating systems that Microsoft no longer supports. We strongly recommend that you consider upgrading your legacy operating systems due to the risk from exploits and other threats. However, we recognize that some customers have reasons to continue working with legacy systems so Malwarebytes wants to continue providing support for these legacy platforms for as long as possible. Users running Malwarebytes 3.5 on Windows XP and Vista will continue to receive on-going protection updates to keep safe from the latest infections. However, these operating systems will no longer receive program upgrades, such as component packages or newer program versions, for new features. Malwarebytes will continue to release bug fixes, stability improvements, and other upgrades for the XP and Vista platforms on an as needed basis. You may download the latest available version for XP and Vista by clicking here. Additionally, as Microsoft has announced its Support for Windows 7 will be ending Jan 2020, we are frequently asked about Malwarebytes supporting Windows 7. Even though Malwarebytes does not recommend running operating systems that Microsoft no longer supports, we have no current plans of ending, or phasing out our support for Windows 7. This means that until further notice we will continue to support Windows 7 as we have up to this point. For further details, please view the official Malwarebytes Lifecycle Policy: https://www.malwarebytes.com/support/lifecycle/
  5. Malwarebytes 4.0 files to be added to AV Exclusions List Some antivirus applications require exclusions to be defined for Malwarebytes, so that they do not interfere with Malwarebytes operation and vice versa. These are typically referred to as exclusions or ignore list entries. The following is a list of Malwarebytes programs which should be placed on an Exclusion list if required. This list is specific to Malwarebytes Anti-Malware 4.x. Exclude the following folders: (The complete folder) C:\Program Files\Malwarebytes\Anti-Malware C:\ProgramData\Malwarebytes\MBAMService Exclude the following files: C:\Windows\System32\drivers\mbae64.sys (mbae.sys for x86 systems) C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\MBAMChameleon.sys C:\Windows\System32\drivers\MBAMSwissArmy.sys C:\Windows\System32\drivers\mwac.sys C:\Windows\system32\Drivers\farflt.sys For specific steps on how to add these files to your antivirus' exclusion list, you will need to contact your antivirus provider directly for best results. If you have additional questions or need assistance with this particular scenario, please head to our Malwarebytes Support section and create a new topic or simply click here (note: you need to be signed in to create a new topic)
  6. Anti-Virus Replacement Is Malwarebytes 4.0 Premium an anti-virus replacement? With Malwarebytes 4.0 we are releasing brand new detection technology as part of our Anti-Malware protection. Malwarebytes 4.0 goes beyond traditional AV solutions by applying multiple layers of protection and detection, including proactive ransomware technology, malicious website protection and anti-exploit capabilities. These features combine to deliver the holistic defense across multiple attack vectors necessary to protect users in today’s evolving threat landscape and are backed by Malwarebytes’ powerful linking technology, renowned for its ability to remove all traces of malware from an infected machine. Since Malwarebytes 4.0 Premium is an anti-virus replacement, will it register itself in Windows Security Center in order for Windows to recognize it as security software? With any new install Malwarebytes 4.0’s new default behavior is to register in Windows Defender Security Center (also known as Windows Security Center, Windows Action Center) as a primary line of defense. Due to Microsoft’s implementation of Windows Defender Security Center, this means that Windows Defender will disable itself as a result (depending on your operating system). Though we do not prevent you from running traditional anti-virus with Malwarebytes, we recommend that you keep Malwarebytes registered as your primary security to get the most comprehensive protection against threats. If you are upgrading from Malwarebytes 3.x, then the behavior is a little different. Your current Windows Security Center registration information for Malwarebytes 3.x will carry over. For example, if you have Malwarebytes 3.x registered in Windows Security Center, then that is what you will see with 4.0. If instead, Malwarebytes 3.x is not registered in Windows Security Center, then it will not register on upgrade to Malwarebytes 4.x and will instead remain in compatibility mode unless you change this in Malwarebytes 4.0’s Settings.
  7. Pricing What will be the price for a Malwarebytes 4.0 Premium license, and how many PCs will it cover? The price has not changed with the release of Malwarebytes 4.0. The price for new purchases of Malwarebytes 4.0 Premium is $39.99/year for 1 PC.
  8. Upgrading to Malwarebytes 4.0 I already have a subscription to Malwarebytes 3.x. How much do I have to pay for Malwarebytes 4.0? Existing subscribers will not have to pay anything extra. All Premium subscribers with an active subscription can upgrade to Malwarebytes 4.0 for free. Your existing license key will work automatically with Malwarebytes 4.0 Premium. Malwarebytes continues to honor legacy lifetime licenses for Windows (which, as a reminder, allowed for activation on one Windows device).
  9. FAQs What new features are in Malwarebytes 4.0? Malwarebytes 4.0 leverages all of our years of experience removing malware and delivers all the protection your Windows computer needs, now registering as the primary cybersecurity program in Windows Defender Security Center. The new Malwarebytes Katana engine provides superior malware detection for zero hour threats in particular while improving performance for faster Scans. The user interface has been completely redesigned and presents a flowing simple and intuitive experience, threats detected now link to our knowledge base center so you can rest assured and learn more about them and how they are handled. Our new lightweight installer will setup the product in a single step and keep you always up to date. What is the difference between Premium and Free? Our company and community are based on the belief that everyone has a fundamental right to a malware-free existence, and that is not changing. Malwarebytes 4 Free will have the same capabilities as Malwarebytes 3.x. You can run scans on demand for free, however if you want us to keep your computer secured automatically with real-time protection and scheduled scans you can sign up for Premium and unlock the full power of the product’s features. Which Operating Systems does Malwarebytes 4 support? Malwarebytes 4 supports Windows 7 SP1 or newer. We continue to support legacy XP and Vista with our Legacy version, you may download the latest available version for XP and Vista by clicking here. Even though Malwarebytes does not recommend running operating systems that Microsoft no longer supports, we have no current plans of ending or phasing out in any form our support for Windows 7. This means that going forward, and until further notice, we will continue to support Windows 7 as we have up to this point. Additional information Upgrading to Malwarebytes 4.0 Pricing Anti-Virus Replacement Malwarebytes 4.0 files to be added to AV Exclusions List Malwarebytes support for legacy Windows XP and Vista Operating Systems EICAR
  10. Known Issues A working internet connection is required for the installer (If you won't have a connection after downloading then use the offline Installer) Under certain circumstances the installer requires a fully clean install to complete The UI can show issues under certain circumstances with High DPI and certain screen resolutions or configurations Copy can still be provisional in certain screens and or wrong or missing Self-Protection Early Start will prevent Windows Firewall Control from opening (work-around is to disable Self-Protection Early Start) Controlled Folder Access (CFA) will block certain advanced Installer options
  11. Malwarebytes Beta community, We are currently refreshing the Malwarebytes 4 Beta to version 4.0.3 If you want to get the full installer, the latest version of it is available for you to download from this link. If you are running Malwarebytes 3 or 4 with the Beta Updates Setting turned on (as in you have signed up for our Beta Updates Program), you will get the Malwarebytes 4 Beta refresh as an update. As usual if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking Install Application Updates in Settings > Application. What’s New in this New Malwarebytes 4 Beta refresh: • Enhanced UI • Enhanced Web Protection • Improved ARW and AE detection Some Issues now addressed: • Fixed: Inbound connections aren't blocked by MWAC in certain circumstances • Fixed: Infinite MBAMInstallerService loop in certain circumstances • Fixed: RTP page is restricted from opening when restricting an RTP protection module under certain circumstances • Fixed: Unable to quit Malwarebytes from tray while User access restrictions are set for RTP • Fixed: Windows Security Center shows a notification that Malwarebytes and Defender is off after Activating License Thank you so much. -Erix
  12. Malwarebytes Beta community, If you are running Malwarebytes 3 with the Beta Updates Setting turned on (as in you have signed up for our Beta Updates Program), you can now receive the Malwarebytes 4 Beta as an update. if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking Install Application Updates in Settings > Application. Thank you so much. -Erix
  13. Members of our Malwarebytes community: Moments ago we released a new Component update for your product, version 3.8.3 v1.0.629. As usual, if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking Install Application Updates in Settings > Application. What is new in this version: Performance/protective capability Improved detection and scanning performance Stability/issues fixed Fixed: Issue with updating functionality Thank you so much, -Erix
  14. Submitting False Positives Before proceeding, please ensure the following: The Malwarebytes scan has completed. Any false-positive detections are not quarantined. If you have quarantined the false-positive, refer to the, "What should I do if the false-positive detection is quarantined?" steps below. Step 1: Download the following tool: https://malwarebytes.box.com/v/mb-fp-tracker For x86 machines: https://malwarebytes.box.com/v/mb-fp-tracker-x86 Step 2: Double-click fp_tracker_1.5.0.0.exe to run the tool and follow the prompts. Step 3: Upon completion, you should see: "Output: {filename} Please provide this file for analysis.". Please attach the referenced file to a forum reply or upload it a file hosting service of your choice and provide the download link. What should I do if the false-positive detection is quarantined? Ensure the detection is unquarantined before running the tool. To restore the false-positive from the Malwarebytes Quarantine: Open Malwarebytes. Click Detection History. Place a checkmark next to the false-positive item(s). Click Restore. Once restored, proceed with step 1 above to run the tool.
  15. Known Issues A working internet connection is required for the installer Under certain circumstances the installer requires a fully clean install to complete The installer does not support Safe Mode at this point The installer does not support upgrading from MB4.x False Positives rate will be significantly lower but they can still occur under certain circumstances This version is still English only (Truncated or mix language screens occur if the product is set to another language) Crashes and BSODs can still appear under certain circumstances The UI still can show issues with High DPI and certain screen resolutions Animations within the UI could still occasionally appear clunky Miscellaneous visual and cosmetic glitches such as borders disappearing, missed alignments, color mismatches and hover-over effects missing Copy can still be provisional in certain screens and or wrong or missing This new version does not support Windows 8, it supports Windows 7, Windows 8.1 and newer. It does not support Tablets Certain 3rd party AVs will either block MB4's installation or even show it as a False Positive
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