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td47

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  1. @Porthos Thanks for clarifying. I thought in these days of electronic communications, things were faster than that. It must have some manual human checking in there somewhere, unless the shared person needs to do something with the link shared?
  2. No joy on getting the licence, even after sharing. I did see one item on the main page about a licence, but when I clicked, it stated that MWB were not doing this anymore, yet the email was only from yesterday. Very odd. I have even less faith in this Community Watch project now. Giving up, as I have run out of both patience and time.
  3. OK, thanks, that is fair enough. I might try the email sharing, as I find FB and the "bird" one (and most Social media these days) an uncontrolled insult to the intelligence! 🙂
  4. @Porthos Thanks for quick reply, but when I clicked on the link, I do NOT get anything like that response. It just takes me to an AI Helpfullness blog (see attached picture). Here is the redacted link that I click on that is inside the offer banner in my email: <https://prod.customershome.com/acchallenge/api/challenge-record/email-status/CLICKED/[REDACTED TOKEN]>
  5. @Porthos Thanks for quick reply, I have done what you suggested, apologies for using someone else's topic, I thought as it mentioned "Community Watch" it was the correct place.
  6. I just got an odd email from the Malwarebytes Community Watch, with the subject of AI Helpfullness: Dear Community Watch Members, We are excited to offer you a FREE one-year license for Malwarebytes Mobile Security as a token of our appreciation for your ongoing support and advocacy! Redeem your product key below. Enjoy Your Free Protection! Thank you for being a vital part of our community. Stay safe and secure with Malwarebytes! If you have any questions or need further assistance, feel free to contact us. Best regards, Your Malwarebytes Team *This is a free license for one year. We will not be modifying or refunding monies on existing licenses. [ followed by a link, that took me to a page about AI Helpfullness, with NO LICENSE mentioned ] ?? I assume this is an error, as I cannot see a licence offered anywhere? Please advise.
  7. @Porthos many thanks for quick reply. She keeps it up to date, I will check the version later. I did not get or see any licence, is this the correct place to post this issue?
  8. I just got an odd email from the Malwarebytes Community Watch, with the subject of AI Helpfullness: Dear Community Watch Members, We are excited to offer you a FREE one-year license for Malwarebytes Mobile Security as a token of our appreciation for your ongoing support and advocacy! Redeem your product key below. Enjoy Your Free Protection! Thank you for being a vital part of our community. Stay safe and secure with Malwarebytes! If you have any questions or need further assistance, feel free to contact us. Best regards, Your Malwarebytes Team *This is a free license for one year. We will not be modifying or refunding monies on existing licenses. [ followed by a link, that took me to a page about AI Helpfullness, with NO LICENSE mentioned ] ?? NOTE: I was hoping to use this for my wife's iPad, would it work on that?
  9. @Porthos many thanks for you quick reply. I NEVER thought of checking there, I feel a bit of an idiot. That is perfect. ☺️
  10. I have recently, over the last 48 hours or so, had the MWB updated from 4.X to a 5.1.5 version. It is "OK", but I am not that happy about this new Dashboard and GUI generally (as you may see from my previous posts). For me, one of the annoying things (that I have found so far) is that to find what the product levels are (the Software Information section), you have to click on the Scanner banner, view the latest report, and check click advanced. I cannot find this basic product information in any other place. Advise me if I am missing something. The problem with making that ONLY accessible from the last scan, is that some users might only set it up for a weekly scan, which could mean that the level captured within that report will be an older level. That will NOT be useful if someone wanted to submit a bug report. I often "pull" updates manually, and like to check what the levels move from/to. The older 4.x versions had 2 ways of doing that, and from the ABOUT section, it was easy to see that from/to changes. As there is plenty of unused "white-space" in your Dashboard, both in the L/H side (Lots of room below the SETTINGS Icon), and if the annoying VPN pushy advert was made smaller/shallower, a Software info pane could be fitted there. I have attached a crude mock-up of what it MIGHT look like with that info shown to the user up-front on the dashboard.
  11. I have never seen that warning until I saw your post. I have been running with that on for a LONG time, on my old and new systems, and have never had any issues. In any event, how would I know if I had a root kit in my system, unless I turned on the scanning for it? Where is that information actually documented, and is it still relevant in MWB5?
  12. Having read this whole topic, I have some input as regards the MWB 5 GUI/DASHBOARD. I suspect GUI/DASHBOARD design is rather like being in politics (i.e. you can only please SOME People SOME of the time, never ALL of the people ALL of the time!), so can I make a suggestion: Have 4 radio-buttons on the default dashboard, with STANDARD, CLASSIC, SIMPLIFIED, and ADVANCED, to allow the user to select the one that matches the users needs. This way you can cater for busy non-techies with the SIMPLIFIED option, CLASSIC for those who want the 4.x style, ADVANCED for techies who want more information up-front on the dashboard, and who want/need to tweak more, and STANDARD for those happy with the MWB5 default GUI/Dashboard (with that obviously set at initial install). I came across an MWB5 version on a relatives laptop, that he had just installed MWB5 fresh from the public installer in UK, and I was helping him set it up from here in Australia from TeamViewer, and we were both struggling to find what we wanted to change, and what the MWB5 level was (we were both MWB4 users for some time). I did notice that TeamViewer had a nice slider option on the initial screen, to select CLASSIC or NEW UI, so this prompted me to suggest this. I KNOW this is extra work on the "front-end", but your internals and allowed settings/changes will still be much the same under the hood, as any DASHBOARD is there for good navigation to where you want to be (just like when driving your car), and should pay off in the end, with more users being much more satisfied with your software. After all, it is the "FRONT-DOOR" of your product, and it would be great for you to develop a "Good Entrance" ☺️
  13. OK, thanks for that observation. I see that VT has an API, where expert users, (and I assume also AV vendors), can query their database to gather details on new threats, or to check on a threat status. I am just wondering if it can work the other way around, i.e. can vendors (such as MalwareBytes), use VT for updating the internal threat database of the product?
  14. I did do an update check after you posted, and my MWB did indeed go from 4.6.8.311 to 4.6.9.314, with a small update to the defs I think. We will have to see how it goes, as the news services items seem to use lots of different CLOUDFRONT services, and I guess it is difficult to white-list all of the variations. However, I did read on the VirusTotal technical pages, that they try to avoid flagging large entities with multi-domain multi-tenant service offerings, such as Amazon AWS, Google, and Microsoft Azure, and CloudFlare, just to name the top 4. Perhaps they need to clean this up, if big vendors like yourselves are pulling data into your definitions.
  15. Apologies for mixing up the old and new post, I had both open in 2 tabs on the same Firefox browser, and the posts looked the same. I forgot to scroll up! Regards, Embarrassed in OZ!! 🤫
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