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About td47

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  1. I just rebooted the same desktop as the previous test I posted, to ensure a fair test, with no cache "primed" by any previous test, but this time with the "Use expert system algorithms to identify malicious files." set to OFF. The elapsed time was 25 Minutes, 20 Seconds, for 388,598 objects, so this was a difference of 2 Minutes 43 Seconds. There were 139 less files, most likely a few small temp files removed by Norton during it's daily perfomance checks. Most users with more modern desktops/laptops with SSD disk, DDR4 memory and faster CPU should see MUCH quicker timings than posted ab
  2. FYI: Earlier today, I ran a full manual scan, with "Use expert system algorithms to identify malicious files." set to ON. I suspect this is a newer/better version of what the "Heuristic" scan section was, under the 4.0 and earlier MWB versions. It ran just fine, with no issues, and found no extra items needing quarantine. It took 28 minutes 3 seconds, to scan 388,737 items, on a 50% full Seagate 500GB HDD drive. It did hang a 2 points, 3 minutes at 289,954, and another 3 minutes at 312,991 then continued normally to completion. This test was on a Homebuilt Desktop ASROCK Z68 P
  3. Hello @exile360 No problem, and thanks for the additional useful information, I will bear it in mind. I will try the settings, and attempt to do some timings and post them here when I get time, as it might be useful to others with similar interest in this excellent MWB product.
  4. Hello @exile360 thanks for the quick reply, and for taking the time to put in all that very useful feedback and resource links. I will certainly look at the resource links when time permits, and might have a "test run" with it set on to see what it does, and if it detects any (possibly) false positives.
  5. MWB Premium - under Security settings, what is the effect of: "Use expert system algorithms to identify malicious files." ? Does the product have these algorithms in-built, or does it have to go online to an external server to check suspicious items? I see it is set off as default, but what percentage (on average) does it add to the system scan time? I have not yet tried it, but I would hope that the "normal" scan algorithgm would pick up most malicious files? I would be grateful for any information or experience users have had, using this setting, and any effects on syst
  6. My MWB Premium has been flagging an outbound connection from an email received from Hyundai as regards servicing. The email itself is genuine, but it contains some non-displayed tracking code, that I can see in the email source, that goes to the tracking site at clicksapp.net. This is what is being flagged by MWB. I have attached an export of the MWB event log, in a text file. As the abuse reports in the ABUSEIPDB database are very sparse, and are only at 8% confidence rating, so my question is: Is this report a false positive? CLICKSAPP_NET_ERROR_BLOCK.txt
  7. Hi @Exile360 - thanks for the info. Maybe I am thinking of a much earlier release of MWB, possibly prior to 4.1. As you say, the DOUBLE left-click does open the UI. I have done another tray app review, and compared the desktop with the laptop, and actually there is more inconsistency within the various tray quick-start apps stubs than I originally thought. It just seems "odd" comparing with, say Norton Security, or Windows Defender tray stub. There are 4 other tray icon/apps that do react the same as MWB. As the laptop with the same MWB installation is working the same way as the Desktop
  8. I noticed that after one of the recent updates (forget which) the main MWB UI does NOT now open directly using a left-click on the Tray Icon like it used to. The left AND right clicks now act the same, that is, they BOTH provide the Context (options) menu. Most other tray driven apps provide a main UI open for left click, Context with Right Click. Does any one on here know WHY this design change was made? OK, it is only an extra click to get the main UI, but it just "feels" a bit odd. Were there complaints for the more "standard" way?
  9. I have read this topic with interest, as I have had a lot of issues with Windows 10 2004 update. I WAS seeing the100% System Interrupts issue, with and without MalwareBytes running (I am making the assumption here that exiting with the System Tray MWb GUI Does stop everything, and certainly the Task Manager Sevices view DOES show the MWB Servis as "stopped" when the exit is done). I have also had the issue with browsers taking a long time to startup, and Firefox 78 startup in with a blank window, and not start the 60+ tabs from last session. The worst issues were with File Explorer hangin
  10. Hello, I have been using MWB and now my trial period has finished, the Defender screen shows that MWB has stopped, so has the red X. I already have Norton (NIS), and it is happy with that, but I would like to "deregister" the MWB with Defender, but it is greyed out. Does anyone have any "workarounds" within MWB to allow me to just de-register it please? I think this is a bit of a subtle catch-22 bug (cannot de-register MWB trial-expired, with defender).
  11. Yes, seems to be the same blocking mechanism. I suspect it is a general thing, for Adobe Protected mode, used in the call from most Outlook versions for the PDF preview. If you follow dcollins advice above, it will remove the blocking temporarily, until it is fixed. Bear in mind this will remove the protection of protected mode, but if you have a good AV suite as well (e.g. Norton Internet Security or equivalent) running alongside, to achieve a layered approach to your AV protection, you should be OK against a malicious PDF. Ensure you have the latest Adobe PDF viewer version installed.
  12. Hello, yes sorry about that. I turned off the Adobe Reader, and now it behaves normally. I restored the Advanced settings back to defaults. Thanks for your help. I assume there will be an update for MB3 for this on the coming weeks?
  13. Thanks for that Porthos, it worked after that. I have added a fresh set of diagnostic logs, below, in case they are needed, for the developers to use. MB-CheckResult.txt FRST.txt Addition.txt
  14. Hello, I have turned off every tick I can see for PDF,and it still happens. Do you still need the addition.txt from FRST?
  15. Hello, thanks for quick reply. File requested attached (but no addition.txt due to the FRST tool hanging scanning EDGE.) To reproduce, open any email with a PDF attached with Outlook email program, double-click the PDF, see the error box (screenshot attached). FRST.txt MB3_SERVICE_LOGS.zip MB-CheckResult.txt
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