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Blue Gascon

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Everything posted by Blue Gascon

  1. Easy enough to try - just did this. Unfortunately it changed nothing. There is still no ability to browse folder structure from within FireFox while MBAE protection is active. Disabling protection restores the display of folder lists when using features to browse to locations.
  2. OK. Here's the step by step of what I just did: In prep- 1. uninstalled MBAE 2. deleted C:\Documents and Settings\All Users\Application Data\Malwarebytes\MalwarebytesAnti-Exploit 3. rebooted and ran ccleaner to get rid of registry artifacts. 4. rebooted. Then - 1. Installed MBAE from file supplied. 2. Rebooted 3. Made sure MBAE was running 4. Started FF using clean profile 5. restarted FF with addons disabled 6. attempted to use Tools>Options to browse to new downloads folder - no folder list appears, cannot browse. 7. Navigated to https://forums.malwarebytes.org/index.php?app=core&module=attach&section=attach&attach_id=118816 8. attempted to download file. 9. File downloaded to default downloads folder. 10. Closed and restarted FF in Safe Mode 11. Used FF Tools>Options to select "Always ask me where to save files" 12. Attempted to download file again. 13. Initial Save dialog appeared, selecting Save produces hourglass but no folder list. No file is downloaded. 14. Closed FF. 15. Navigated to C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Exploit to confirm files exist. 16. Used 7zip to create Malwarebytes Anti-ExploitSPECIAL3.7z from all files at location. 17. Stopped MBAE protection. 18. restarted FF and navigated to https://forums.malwarebytes.org/index.php?showtopic=142225&page=2 19. Signed in and uploaded attached zip file. Malwarebytes Anti-ExploitSPECIAL3.7z
  3. No problem - I'm still interested in helping out. I'll get the new version and run through the process, then post results here.
  4. OK. Here's the step by step of what I just did: 1. Installed MBAE from file supplied. 2. Rebooted 3. Started MBAE 4. Started FF using clean profile 5. restrted FF with addons disabled 6. attempted to use Tools>Options to browse to new downloads folder - no folder list appears, cannot browse. 7. Navigated to http://www.malwarebytes.org/mwb-download/. 8. attempted to download file. 9. File downloaded to default downloads folder. 10. Used FF Tools>Options to select "Always ask me where to save files" 11. Attempted to download file again. 12. Initial Save dialog appeared, selecting Save produces hourglass but no folder list. No file is downloaded. 13. Closed FF. 14. Navigated to C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Exploit to confirm files exist. 15. Used 7zip to create Malwarebytes Anti-ExploitSPECIAL2.7z from all files at location. 16. Stopped MBAE protection. 17. restarted FF and navigated to https://forums.malwarebytes.org/index.php?showtopic=142225&page=2 18. Signed in and uploaded attached zip file.
  5. Just uninstalled current version of MBAE. To be completely clear- 1. I ran the uninstall, then rebooted. 2. I deleted the entire directory at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Exploit 3. I ran CCleaner to clean all Internet Cache in FF and to remove any MBAE registry artifacts. 4. I also ran a searh in windows and deleted any prefetch files related to MBAE. Waiting for the new file so I can reinstall MBAE and proceed as outlined above.
  6. danburrito, Thanks for your input, but ALL your suggestions were addressed in previous entries in this thread. If you read the entire thread you will see: 1. I COMPLETELY removed Firefox and reinstalled from a fresh download 2. I created a COMPLETELY new profile with no modifications. 3. I tried FF in safe mode with the new profile. 4. I CANNOT change the download location. This is a big part of the problem. NO browse functions, including browsing to a new download location, will work within FF whilw MBAE protection is active. 5. Disabling MBAE protection and resatrting FF restores all browse functions within FF. Sorry for the delay but I was occupied with another obligation both last night and this morning. pbust, regarding the new version, I got your message but the link brought me to a message where there is no file attached. As soon as I can get the file I will: 1. Remove the cusrrent version of MBAE 2. Install the new test version supplied. 3. I will then start FF in safe mode with the clean profile, attempt to browse to a new download location, then attempt to perform a download. When all this is done I will shut down FF, Stop MBAE protection, and then post logs in a zip file.
  7. Not quite awake yet this morning. It occurred to me that the files I attached might not help because I don't know when a download was last attempted. I just nade sure that MBAE protection was active and switched FF to "Always ask me where to save files" and attempted to download mbae-test.zip from https://forums.malwa...howtopic=139368. Initial dialog came up but selecting OK just gave an hourglass, then dialog closed. File never downloaded. This took place at about 2014-02-18 06:54. New attachment is from files right after that action. Hope this makes it easier. Malwarebytes Anti-Exploit.7z
  8. Sorry, I was otherwise occupied last night and could not work on this. I guess you are talking about the files at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Exploit\, as there is no "logs" directory. Here are the files from that location. Malwarebytes Anti-Exploit.7z
  9. Sorry, I was otherwise occupied last night and could not work on this. Are the log files located at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Exploit\? This is the only place I see filres with those extensions - there is no "logs" directory. I have attached the files I found there.
  10. Sorry I took so long. My account here is tied to my work email address and we are closed Saturdays. I checked messages tonight and saw your reply. I removed the old version of MBAE, then rebooted and removed the application directory as in your instructions.I even took the extra step of running CCleaner to try to insure that all orphan artifacts were removed. Just for information, here is what CCleaners registry cleanup removed: Unused File Extension .dat HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dat Installer Reference Issue C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders Installer Reference Issue c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\chrome HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders Installer Reference Issue c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\defaults\preferences HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders Installer Reference Issue c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\defaults HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders Old Start Menu key HitmanPro.Alert HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\HitmanPro.Alert Old Start Menu key Malwarebytes Anti-Exploit HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Malwarebytes Anti-Exploit Missing MUI Reference C:\Program Files\HitmanPro.Alert\hmpalert.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache Missing MUI Reference C:\DOCUME~1\Pete\LOCALS~1\Temp\is-EGFCH.tmp\mbae-setup-0.09.5.1000.tmp HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache Missing MUI Reference C:\Program Files\Malwarebytes Anti-Exploit\mbae.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache Missing MUI Reference C:\Program Files\Malwarebytes Anti-Exploit\unins000.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache Missing MUI Reference C:\DOCUME~1\Pete\LOCALS~1\Temp\_iu14D2N.tmp HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache Missing MUI Reference C:\Program Files\Malwarebytes Anti-Exploit\mbae-uninstaller.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache I then performed another full shutdown and cold reboot, then installed the fresh version from the file you sent. Unfortunately the issue persists. With MBAE protection active I cannot use browse functions from within Firefox 27.0. Again stopping protection from the MBAE tray icon and restarting Firefox restores the browse functions within Firefox. Sorry to report this, but I guess it's better to discover such things in the testing phases of the product. I'm not new to troubleshooting, but this one has me stumped. Let me know if you want to continue. I am purposely not making any changes to the computer except those that you and I discuss.
  11. Captures attached in 7zip format. I'm done for tonight. I will check in tomorrow night. Thanks for all your efforts, I hope we can figure this out. captures.7z
  12. Removed HitManPro.Alert - no change. Added an exception to Avast Internet Security for C:\Program Files\Malwarebytes Anti-Exploit - no change. Something in MBAE is stopping browse access to the file system in FF
  13. Using Stop Protection from MBAE tray icon and restarting FF with clean profile restores normal behavour - Tools>Options browse function for downloads location works perfectly.
  14. OK - created new completely clean profile. Started FF in safe mode. Issue persists. Just started FF, went to Tools>Options, and tried to Browse to specify a download folder. No good, no folder list. Good thing we are getting slammed with a snowstorm today, it gave me time to experiment.
  15. Definately a bigger problem than initially thought - cannot browse file system at all from within Firefox while MBAE protection is active. This includes trying to usre the File>Open menu from within Firefox. This is abig problem as I do some web page development for my employers site and sometimes work locally on this machine. Also, services like FileConvoy.com that need file system browsing to specify files to upload will not work. These things WOULD be show stoppers for me. I'm really interested in following this, as I am responsible for IT functions at my firm and would love to see this product become viable commercially. I would likely deploy this enterprise wide once it is fully stable. I do not have a lot of junk plugins or extensions in FF so I doubt that is the problem. And again, this is with a FRESH FF 27.0 install, even with a clean test profile. After testing the clean profile I did restore bookmarks, etc from a Mozilla backup of my old profile that was made before removing FF. I will create another clean test profile and report results.
  16. Overall it appears that something is dis-allowing browse access to the file sytem from Firefox when MBAE protection is active. From a purely secrity point of view this is a good thing! Perhaps I've managed to incorporate a desirable feature and will just adjust my work habits to enjoy even more robust protection!
  17. Performed COMPLETE removal of Firefox 27.0, including hunting down and removing registry artifacts. Also COMPLETELY removed MBAE. Installed Firefox 27.0 from a fresh download and MBAE 0.09.5.1000, also from a fresh download. With a completely new, clean, blank FF profile the behavour still persists. On further reflection it occured that I also had HitmanPro.Alert BETA 2.5 installed. Completely removed that, no effect. Downloaded and installed new BETA 2.6 - no change. If I use the MBAE tray icon and Stop Protection, all functions as expected in FF 27.0 after a restart of the application. But if I re-enable MBAE protection the issue returns. As I said, not a show stopper, but a real annoyance in terms of my reflex work habits. I am happy to gather and post any info that may help in the interest of forwarding development of MalwareBytes products. Anything that can help the GOOD GUYS! Antivirus is Avast Internet Security (program verson 2014.9.0.2013, definition version 140213-1). Internet Explorer (8.0.6001.18702) seems unaffected. Downloads disply a folder dialog. Just switched FF to "Always ask me where to save files" and attempted to download mbae-test.zip from https://forums.malwarebytes.org/index.php?showtopic=139368. Initial dialog came up : But selecting OK just gave an hourglass, then dialog closed. File never downloaded. This took place at about 2014-02-13 18:38:10. Tried to attach mbae-default.log, but Browse is not working in this forum either. Content is included below. I see nothing that looks out of the ordinary, but I am unfamiliar with normal log appearance: EDIT PBUST: inserted log as attachment instead of inline. mbae-default.log
  18. Hello all - I just noticed this odd behavour in Firefox 27.0. When MBAE is active I cannot use Tools>Options to change the download folder location. Attempting to use the Browse button in the dialog box does NOT produce a folder list to let you specify a download folder. Additionally, if you check the option to "Always ask me where to save files" and you attempt a download a folder list WILL NOT appear and you can therefore not complete a download. Using the MBAE tray icon and selecting "Stop protection", then restarting Firefox allows you to both browse to a download folder to specify it and use the "Always ask me where to save files" option. Both srettings will produce a folder list dialog as long as MBAE protection is stopped. This is pretty ugly, as I have always kept Firefox set to prompt for a download location. Having to use a specific named download folder exclusively means I have to cut and paste any download to get it into the folder I want it in. Obviously this is not a show stopper but it sure is an annoyance!
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