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Everything posted by exile360

  1. I think the system needs to be in legacy mode for Windows 7, as 8 was the first OS to support UEFI, at least as I understand it. That could be the issue.
  2. Greetings, I have taken note of this thread and will be reporting it to the Product team in my weekly report, so the Developers and QA teams will be made aware of it. Thank you for bringing this to our attention. It is also possible that they are already aware of it, however we won't know until a staff member is available to respond. I will also report the issue with updates, however you might be better off creating a new thread about it as that may be an issue which a member of Support/the staff can help you in fixing.
  3. Greetings, It is a new feature based on Artificial Intelligence algorithms, however it is still somewhat experimental so it may be prone to a high number of false positives while it is still being tested, tweaked and tuned by Malwarebytes' Research and Development teams. That said, it is yet another powerful feature designed to detect new and otherwise unknown and undetected threats which existing signatures and engine components might miss (the same reason there are numerous protection modules included in the Premium version as documented on this page). If you choose to enable the feature, you will be better protected, however it comes with the risk that it also might detect something legitimate as a threat, which is why it remains disabled by default for now. You are of course free to enable it, and if you have any question about a detection you may post about it by following the instructions in this topic and posting in the file detections false positives area or by clicking here. No one solution is 100% effective against all threats in the wild, otherwise everyone would be buying just that one product to protect their devices and all of the other antivirus/anti-malware companies would go out of business, however Malwarebytes has an excellent track record for being very agile in adapting to the latest threats, scams and attack methods used by the bad guys to try and infect their victims, and this new algorithm technology is yet another example of that ability and philosophy. On top of that, it is also important that the user practice safe browsing habits and uses caution online and with unknown sites, files and email attachments. I also recommend reading through the information in this topic for further tips which will help you to secure your device, its data and your privacy online. I hope that helps to clarify things and if there is anything else we might help with, please let us know. Thanks
  4. Malware (and PUPs for that matter) haven't been about simply being mean spirited for decades, not since the earliest days of maybe Windows XP. Malware is a major business, operated by organised crime, hostile governments and malicious coders and distributors seeking profits. As far as ransomware is concerned and how it is delivered; it is not typical to find ransomware within downloadable programs as the most common vector of infection is through the use of exploits (this is why the Exploit Protection in Malwarebytes is actually for more proactive against ransomware in the wild than the actual Ransomware Protection component is, because it stops most would-be ransomware attacks in their tracks at the initial exploit attempt, long before the actual ransomware payload is ever even downloaded to try and ransom the user's data). I recommend taking a look at the diagram and information found on this page to better understand how the layered protection in Malwarebytes works to effectively detect and stop all sorts of malware attacks and PUPs at nearly every phase of the attack chain/kill chain; something that greatly increases the overall effectiveness of Malwarebytes alone (which is the reason it is now sold as an AV replacement). You may review this FAQ entry for further info on that subject. This also means that simply adding a single additional layer such as the free Malwarebytes Browser Guard, and on top of that, keeping Windows Defender enabled/active alongside it has proven to be a very effective combination, and one that we highly recommend. I also recommend going through the excellent topic, Tips to help protect from infection. There is a lot of information there, so there's no need to rush to implement any or all of it (and you likely already know at least some of the info it includes), but you are likely to find at least a few useful tidbits that can help you to improve your odds against online threats (as well as better protecting your privacy online). I hope that you find this information useful.
  5. It's always a good idea to get a second opinion, and there are plenty of freely available options to do so. Most of the major AVs offer some kind of free scan to check for threats, and most of them also include remediation so that you can remove anything they find. Since there is no 100% silver bullet for detecting every possible threat ever, it is a good idea to at least occasionally get a second opinion to make sure your system is clean, though it also depends a lot on the activities of the user behind the keyboard and the sites they choose to visit and habits they adopt when using their device as some activities put the system at much greater risk of getting infected and/or infested with PUPs (Potentially Unwanted Programs; i.e. adware, spyware, search hijackers, trackers and the like). I've used many such scanners over the years, though my personal favorites in the past have been the likes of ESET, Kaspersky and Avira, but as I said, most of the major AVs offer such a tool/scanner, so there are plenty of choices. There are also second opinion scanners like HitmanPro and tools like VirusTotal where you can upload a file to have it checked by multiple AV/AM engines (though do keep in mind that many of the real-time and behavioral detection capabilities of those products/engines are often not included in VT scans and other multi-engine scans as they rely on more than just the base scan engine and its signatures/definitions; this is also true of Malwarebytes, as Malwarebytes Premium has multiple layers of defense and threat detection which are not a part of the scan engine in the free version because they look at things like application and process behavior in real-time rather than static file analysis). This is also why Malwarebytes has been designed to be compatible with most other security software and why many keep Windows Defender enabled alongside Malwarebytes as this reduces the chances of the system getting infected. You don't have to run an AV or any other security software alongside Malwarebytes and you'll still have excellent protection from most threats, however there will always be new threats that go undetected in the wild for at least a short time before a security vendor has had a chance to capture samples for analysis to write signatures and/or heuristics to detect them, so a second opinion as well as smart surfing and safe choices go a long way to keeping your device and data safe when going online. Malware and PUPs are not the only threats to watch out for, either. There are countless scams out there where criminals try to convince people to pay them or provide payment information and personal information for their own profit (such as tech support scams, fake inheritance emails and many other types of scams and threats). You can learn more about a lot of the threats out there by reading the Malwarebytes Labs blog if you're curious and want to know more about many of the latest threats and online scams. They even have a Tech support scams: help and resource page with great info and links to various articles and guides on what these scams are, how they work, how to deal with them if encountered, and how to avoid them. I hope this helps.
  6. You may find this article to be helpful. It indicates that you don't actually ever need to disable Controlled Folder Access. Instead, you choose which apps are allowed to make changes to protected folders/drives so that it functions as a full-time protection. So if you wanted to be super cautious you could prevent all apps from accessing your other drives and only make an exception when you need to change something there. With that said, if all you want is a script to manipulate it, PowerShell commands are listed within this article.
  7. In fact, yes, if it were me, I'd try doing everything exactly as the example/instructions provided recommend, otherwise it is likely not to work. As I mentioned earlier, as long as you don't delete the old Windows partition and you only select the Upgrade option, it should be fine as far as protecting the data is concerned.
  8. You need the right NVMe drivers and when you see that error about the missing CD/DVD drive you select the option to install a driver from disk then browse to the driver you added to the USB and it should then install it and see the existing drive and the copy of Windows installed on it. Getting the right driver and selecting the right file can take time.
  9. I bet you could write a script to do it automatically as it should be controllable through command line (for a batch file or similar) or through PowerShell and enable/disable access automatically just by running a script, though I don't personally know the specifics. You could probably ask over on the Microsoft Technet forums and someone would likely be able to provide either a script ready-made, or at least the syntax/switches etc. available to write your own.
  10. Confirmed here as well. I had the issue, quite MB from the tray, deleted the folder and started MB back up and now the UI works as it should. Thanks LiquidTension.
  11. Greetings, If you have an older lifetime license key, the formatting may be different. You will need to select the option stating that your license came with an ID as well as a Key. Please refer to the information in this support article as it should help. I would also recommend signing up for an account at My.Malwarebytes.com if you haven't done so yet, as it can be used for managing your licenses and devices, making recovering your license as well as transferring it to a new device much easier. Please refer to the instructions in this support article as well as this support article for further details, and when signing up for an account at My.Malwarebytes.com, please use, if possible, the same email address you used when you originally purchased your license (that way it will automatically pull up your license info for you, otherwise, please refer to the info in the support article about adding a license key to your account and you can add it manually).
  12. There should be a temperature listed for Ring; it just might be in a different section, or you may have to enable showing it in HWInfo's options. Unfortunately, long term overclocking can potentially degrade hardware over time. Some components of motherboards (such as VRMs) and CPUs (such as IMC's (Integrated Memory Controllers) can become less stable and less capable of overclocking over time, generally due to damage from heat. It means that you can be overclocking a system for years, then one day it loses its stability and the only way to get the system working properly again is to dial the overclock back, just as you said. Frankly, most overclocking has a minimal impact on performance anyway. Obviously you don't want to leave any untapped potential performance on the table, but you also don't want to push your hardware so far that it risks damage either. In recent years I've done most of my overclocking on laptops, so I generally overclock the multipliers as much as I can while simultaneously undervolting the CPU to reduce heat, and on better silicon it has worked out quite well (I have a 7700K that I can undervolt to around -120mv on both the core voltage and the ring/uncore voltage, yet I keep all 4 cores locked to 4.6GHz and the ring multiplier at around 4.3GHz and it would run cool as a cucumber yet very vast, but that was pretty much a silicon lottery winner as most chips aren't capable of that). Anyway, if dialing back the overclocks gets the system stable, then you know the source of the instability must be the overclocks. My guess is that over time, some component on the motherboard probably degraded to some extent so that now it is no longer capable of running stable with the overclocks you had in place for so long. It may have been something that was building up over time over the past two years, or it could have been a single recent event where some game or other demanding application on the system pushed the voltages and temps just a bit too high, finally pushing that component to its breaking point. Or it simply could have been just natural degredation over time due to a slightly faulty or just less durable component on the board from the factory.
  13. Getting Windows 7 to install on newer systems is definitely tricky. I've struggled with it numerous times on some of my own systems as I stuck with 7 for along time after Windows 10 was released. It can be a real pain, especially with different motherboards/BIOS' handling booting differently with their own quirks. It may be best to see about getting help from your friend, as they may be more familiar with it, especially if they were the one who set it up with 7 in the first place (i.e., if your friend built the system, then your friend likely dealt with the same hurdles to get Windows 7 installed and likely knows how to get through it on that particular system). In the meantime, nothing has been done to the system to harm any of your friend's data from the original installation of Windows, so no harm is done. Just be sure never to select the Custom option and don't delete the partition and you or your friend can always recover the data from the drive. I did have another thought though; what if the reason that startup repair and the other options didn't work previously because Windows lacked the NVMe drivers? If that is the case, you might be able to get Startup Repair to work from your flash drive since you already added those drivers to it earlier to attempt the upgrade install. It might be worth a shot to see if Startup Repair or System Restore will work booted into the recovery environment from the flash drive. Just hit F12 and select your flash drive to boot, and see if either of those options will get the system to boot up again.
  14. The only odd thing I see is that the USB device is set as a CDROM, but that might be normal, I'm not sure.
  15. Yeah, it is possible that it was just some random glitch/issue, but after 2.5 years it doesn't hurt to check under the hood and make sure everything is as it should be anyway (and regularly replacing your thermal paste is always a good idea; once every year or two is generally adequate to ensure good cooling).
  16. I'm no expert on modern Gigabyte BIOS, but I don't see anything that stands out as being wrong.
  17. It depends on the motherboard, however I'd suggest checking the back of the PC for a black USB port, and if you find one, plug it into that and then try again and see how it goes.
  18. You have to boot from the USB, if it isn't working, it could be due to the lack of USB 3.x drivers. If there is a USB 2.0 port on the PC, use that instead (it should be black rather than blue or red). Other than that, I'm not sure what is causing that message to be displayed as it is not an error I have ever encountered. I just know that to install Windows, you can't be in recovery mode; you need to boot from the USB and it should allow you to install Windows by selecting the Upgrade option.
  19. Excellent, I'm glad you were able to get it to connect and update. If you have any further issues, please let us know. Thanks
  20. Thank you for the update, please let us know if you have any further trouble. Thanks
  21. Did you already try getting it from here?: https://www.microsoft.com/en-us/software-download/windows7
  22. Yep, it's a GIgabyte board, and that error message you received is typical when trying to install Windows 7 on newer hardware. The Custom option would wipe out all of your friend's files, so please be sure to select Upgrade that way it backs all of your friend's files up.
  23. By the way, have you tried simply removing and reseating your RAM? Sometimes that can resolve memory issues if any of the pins on either DIMM is not making proper contact. You should also test with each stick individually using the overclocked timings to see if it is stable that way, as it could be one of the memory modules or one of the RAM slots that has gone bad.
  24. Please try a different web browser to see if that helps. If not, please try disabling any add-ons in your browser to see if that resolves the issue.
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