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exile360

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Everything posted by exile360

  1. exile360

    cnet is not loading

    Yep, that explains a lot. I noticed I kept seeing CNET loading page after page at the bottom in the status bar/area (I assume these were the iframes) even with the extension disabled and it makes the page take quite a while to load even with no extensions active. I bet it's because of all of those ads and links to other content that they embed in each page of their site along with all their tracking/telemetry stuff (they tend to be heavy on that sort of thing historically).
  2. Greetings and welcome, Windows Defender processes its updates through the Windows Update interface built into Windows which is why you see alerts about new definitions/database updates. Malwarebytes handles its updates silently and automatically, checking for updates every hour by default. You can check your Malwarebytes program version, component package version as well as database version info in the Settings>About tab. Also, by default, if Malwarebytes is more than 24 hours out of date it will display an alert from the tray notifying you of the issue and prompting you to download the latest updates. Aside from that, Malwarebytes also checks for new definitions every time it performs a scan, including scheduled scans, to ensure that it has the latest updates when it scans. Malwarebytes also logs updates under C:\ProgramData\Malwarebytes\MBAMService\LOGS\MBAMSERVICE.LOG and you can locate them by searching for the phrase Starting check for updates within the log to see each instance where it checks for updates and look at the lines that follow to see when updates were available and when it downloaded them. On a typical day the Malwarebytes threat Researchers generally update the definitions 10 or more times throughout the day depending on how many new threats have been identified. You can control the frequency of automatic update checks under Settings>Protection in the Updates section; this is where it is configured to check hourly by default. If you wish to check for updates manually you may do so by either right-clicking on the Malwarebytes tray icon and selecting Check for Updates or by opening Malwarebytes and clicking on the blue word next to Updates in the Dashboard tab on the lower right side (the word is generally Current as long as the definitions are not too old) and it will also show the status there when checking for updates such as checking, downloading and applying updates when that is happening. If there is anything else we might assist you with, please don't hesitate to let us know. Thanks
  3. Greetings, To start, please update to the latest version of Malwarebytes, Component package version 1.0.391, by opening Malwarebytes and going to Settings>Application and clicking on the Install Application Updates button. Once it is installed, restart your computer and check to see if the issue is now resolved.
  4. I have suggested that they have the program sort the logs in a more logical way (by date/time or at least by event type in alphabetical order). I suspect the current sorting has to do with the actual names of the log files which you can see if you open C:\ProgramData\Malwarebytes\MBAMService\ScanResults for scan logs, RtpDetections for Malware Protection detections, MwacDetections for Web Protection blocks, AeDetections for Exploit Protection detections, and ArwDetections for Ransomware Protection detections. You'll notice that the filenames are apparently semi-randomized strings that resemble GUIDs and I suspect that the names are in some kind of encrypted format that only the Malwarebytes SDK can read and interpret.
  5. Greetings, If this occurs again, try disabling Self-Protection in Malwarebytes if you are able (or perhaps keep it disabled to see if it makes any difference the next time the problem occurs, assuming it still happens to ESET providing evidence that it would have happened to Malwarebytes as well). I don't know if it will resolve it completely, but it may at least make it easier to deal with because the self-protection driver prevents other programs from altering the files, folders and processes that belong to Malwarebytes so it could actually be getting in your way when you are attempting to correct permissions or uninstall it. You can also try running the Malwarebytes Support Tool mentioned in the above automated reply and try using the Clean option to see if that allows you to remove/reinstall it when this occurs: Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced Options on the main page (not Get Started) Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here With all of that said, I've never heard of this issue before and haven't seen it on any of my own systems so there might be something anomalous with your system which causes these MS updates to create these problems with permissions. It might be worthwhile to contact Microsoft Support and see if they have any ideas as they may have encountered it before and may have a fix for it.
  6. One more thing, there are also OEM specific custom builds of hardware devices out there that use their own drivers due to differences in functionality compared to the retail/generic versions of the same hardware. One example is discussed here and there's a more broad discussion on the subject here, however I've seen many examples over the years in different systems, and since such systems tend to be the most common (i.e. branded OEM systems made by major PC brands/manufacturers vs custom machines built using off the shelf standard parts) it is quite often the case that you end up with hardware that shares many similarities to the generic off the shelf version of a particular device but may include specific functionality, tuning or additional (or removed) components that may require specific driver builds from that particular OEM/system builder. As an example, I used to be a PC repair tech and I had to keep folders full of custom/OEM Dell, HP, Compaq, Gateway and other makes of drivers for specific hardware like sound cards, TV tuner cards, graphics cards, chipsets/motherboards, USB hubs, network cards (both wired/ethernet as well as wireless) just because these special versions of hardware were out there. When you install the generic driver for such a component, at best it works OK (though perhaps with some level of lost custom functionality which may or may not have a large impact) and at worst you end up with a system that crashes (BSOD) whenever Windows boots and tries to load that generic driver for that custom/OEM component. Although such things aren't quite as common these days as they once were, with the prominence of mobile devices with more laptops and tablets being sold than ever, custom builds with drivers designed to provide longer battery life are not uncommon and using the generic off the shelf driver can sometimes result in a loss of battery up-time. It would be nice if drivers could be so generic that a scanning utility could easily point you to the right driver, but even Windows Update has been known to often download the wrong drivers for hardware and if Microsoft can't get it right, I doubt any of these smaller vendors making these driver updater utilities can either. That's why the safest thing to do is get drivers for your specific system from the manufacturer's specific driver support page for that system unless you know for certain that it isn't some custom hardware component in which case you can get more up to date drivers from the hardware vendor's website directly (AMD/ATI, Creative, Intel, NVIDIA, Realtek etc.) but even then might lose some level of functionality like lower power/better battery performance if the OEM driver was tuned differently to prioritize that.
  7. By the way, in case you're curious as to why, on a technical level, driver updaters do not work, it is because hardware vendors like Intel, AMD etc. will frequently use the same hardware ID (the ID info read from Device Manager that driver updaters scan from the registry to determine what hardware is installed to find a matching ID in their databases to provide the appropriate driver for the associated hardware) across multiple devices, even when a completely different driver/driver package applies to that particular device. That's because the hardware ID is not what hardware vendors actually use to identify specific hardware. Instead, they use the proprietary hardware model numbers, which often can only be known by physically reading it from the label on the piece of hardware itself (i.e. not within software/Windows or even the system BIOS) or by checking the system manufacturer's website (assuming they actually provide that level of detail on the individual components installed in a system they make; some do, some don't). It is because of this that driver updating programs so frequently fail to recommend the appropriate driver for many components and even Intel's own driver updating utility will fail to identify components that they themselves have manufactured (I've found this to be true across multiple systems where I've run the utility where it had multiple Intel components installed, yet still had to search for and download drivers for certain components manually because their own tool failed to identify them).
  8. This thread was created over a year ago and no one had replied to it since June of last year so that's likely why the Admins and Mods left it alone because they didn't expect anyone to do a web search for forum threads related to driver updaters to come here and promote their products by resurrecting a long dead topic, but now they probably will lock it to prevent it from happening again.
  9. Please refer to the information here as well as here. You can also take a look at the search results for the term "Driver Updater" in Malwarebytes blog and threat database here. Most driver updating programs are classified as PUP (Potentially Unwanted Programs) by Malwarebytes so this is the wrong forum to promote them on. The same goes for registry cleaners, system performance optimizers and other such tools.
  10. Really? I haven't had any issues with them so far, at least with Adblock Plus and Malwarebytes. The only thing I've noticed is the occasional error message from Disconnect (a privacy plugin/extension) when Malwarebytes blocks something it tried to, but it doesn't actually cause any problems and browsing is still fine.
  11. In the meantime you may install the Malwarebytes browser extension beta which is currently available for both Chrome and Firefox. It uses the same black list database as Web Protection in Malwarebytes 3, but also adds blocking for many ads and trackers as well as behavioral blocking of tech support scams, phishing sites and clickbait links; things that Malwarebytes 3 is not currently capable of. The only downside is that it only shields your browser, not your entire system the way that Web Protection in Malwarebytes 3 does, but it's still better than nothing. Also, once this issue is fixed, you can keep the extension installed as it was designed to work alongside Web Protection in Malwarebytes 3. You can find out more and get the download at the following links: Chrome Firefox
  12. You should be able to split the file into several smaller files using either 7-Zip or WinRAR as explained here which should enable you to upload several files small enough for them to allow it, then just post back with the links to the files.
  13. Yeah, it must have been. Keep an eye on it please and let us know if it happens again. Thanks
  14. That's really odd. Was Chrome open while you were away or did you have it closed?
  15. exile360

    Cant change picture

    Thanks. I was able to make it work (sort of), but I had to right-click on an image and select Open link in new tab or Open link in new window. I never was able to get it to work in any of my browsers by just clicking on the > arrow or by left-clicking on any of the images, but I guess that must be some unrelated issue with my system/configuration.
  16. exile360

    Cant change picture

    It's strange, maybe it's just my system, but I cannot get the image to change in any browser, even without any extensions loaded. I tried SRWare Iron (based on the same Chromium source code as Chrome), Internet Explorer 11 as well as the latest version of Firefox, but they all behave the same. Whenever I click the arrow on the image slideshow on that page, it will not change the image and when I try clicking one of the other images shown below it, it doesn't change either. Can you please take a screenshot of the page showing it with a different image displayed (any image other than the first one)? I just want to verify what I'm seeing here.
  17. exile360

    Cant change picture

    OK, does the page work correctly if you disable the Malwarebytes extension? Open Chrome and enter chrome://extensions into the address bar and press Enter then uncheck the Enabled checkbox next to the entry for the Malwarebytes extension then restart Chrome and try visiting the page again to see if the issue is resolved. If it works, then the Malwarebytes extension was the cause, however if it does not work, then the Malwarebytes extension cannot be the cause of the problem.
  18. exile360

    Cant change picture

    Greetings, Are you certain that it is the Malwarebytes extension causing this? I ask because I just verified this issue on my own system, but was unable to change the image in the slideshow embedded in the page even with the Malwarebytes extension disabled. When I tested I did have the following extensions enabled: Adblock Plus HTTPS Everywhere Ghostery Disconnect Easy WebRTC Block Auto Refresh I'm also using a large ad/tracker/telemetry/social media/malware blocking HOSTS file (with nearly 2 million entries/sites) as well as Malwarebytes 3 (though I tested with Web Protection disabled in MB3 just to make sure that wasn't causing the issue either). I'm running SRWare Iron, latest build on Windows 7 x64 SP1, fully patched. I also tested in Internet Explorer 11 and experienced the same issue, so I suspect it's actually just a problem with the page itself, not an extension, however others can verify that for themselves.
  19. exile360

    cnet is not loading

    I just verified this issue on my own system. Windows 7 x64 SP1, fully patched, SRWare Iron Version 66.0.3450.0 (Official Build) (64-bit). The page starts to load and appears to hang, especially if you attempt to scroll, the status bar at the bottom shows the page attempting to load sites with addresses like this (several different ones; I assume they are for the links to additional articles on the right side of the page): It also caused one of my other extensions to crash during one of the attempts to load the site (Adblock Plus). When I disabled Malwarebytes, the page loaded normally and no hanging/delay was observed.
  20. The image shows it blocking the download page for iTunes, however I just checked and it isn't being blocked on my system (including when specifying the Hungarian language version of the page as shown in the image in your post). That said, since Malwarebytes for Chrome is a browser extension, it cannot possibly open your web browser or launch any other processes on its own (Chrome must already be running for the extension to be active; it is not a separate application with its own executables/binaries so it cannot be launched on its own outside of Chrome), so I would speculate that some other program was attempting to launch these pages in the background either while you were gaming or that these were all blocked during a previous browsing session. With regards to your history, likewise, the Malwarebytes extension should not be capable of removing anything from your browser's history, however it is possible that Chrome is configured to automatically clear history after a set amount of time and/or number of visited websites. With that many blocks, I'm guessing either something is wrong with the extension's database or there is something else on the system trying to connect to these sites. I would recommend trying to uninstall and reinstall the Malwarebytes extension first, making sure that you download the latest version from here and if that does not resolve the issue, then I would suggest having your system checked for malware as a PUP (Potentially Unwanted Program) or malware infection could be causing it. If you wish to do so, then please read and follow the instructions in this topic and then create a new thread in the malware removal area with the requested logs and information by clicking here and one of our malware removal experts will help you check and clean the system of any threats and/or PUPs.
  21. Greetings, I'm not familiar with that extension, however Malwarebytes has their own extension which is currently in beta which does block some ads and trackers along with malicious content. It is available for both Chrome and Firefox and is currently free, at least while it is in beta (I do not know if it will remain free after release or not): Chrome Firefox As far as actual specialized ad blockers go, the only ones I'm particularly familiar with are Adblock Plus and while I have not used it personally, I've also heard positive things about uBlock Origin. Each is available on the Chrome web store at the following links: Adblock Plus uBlock Origin
  22. Greetings, Please do read and follow the instructions found in this topic and then create a new topic in the malware removal area including the requested logs and information from those instructions by clicking here and one of our malware removal experts will assist you as soon as one becomes available. They will check your system for any remaining threats and guide you in removing them and hopefully that will resolve the issue.
  23. Greetings, First, please try updating to the latest version of Malwarebytes. To do so, open Malwarebytes and navigate to Settings>Application and click on the Install Application Updates button. It should then download and install the latest component update package for you. Once it completes, check the About tab and verify that your installation matches the info shown in the following image: Once it's verified, go ahead and restart your computer and check to see if it is now functioning properly or not. Please let us know how it goes. Also, while this is unrelated to Malwarebytes, if you don't actually use Java for anything then I would highly recommend removing it as it poses a serious potential security risk as it is a frequent target of malicious exploits. You may remove it completely using the Java Uninstall Tool found on this page.
  24. You can disable the notifications about protection being turned off if you wish:
  25. Hehe, reminds me of this:
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